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Document Support Specialist

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: WWC Global LLC
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 62000 - 77000 USD Yearly USD 62000.00 77000.00 YEAR
Job Description & How to Apply Below

Copperhead Technologies, an operating firm of Command Holdings, is seeking a Document Support Specialist supporting the United States Transportation Command (USTRANSCOM). The Documentation Support Specialist will provide essential transportation and traffic management policy, procedures, and guidance through the Defense Transportation Regulations (DTR). They will also provide and maintain the most up-to-date DTR guidance for the Defense Transportation System (DTS), on behalf of USTRANSCOM, to ensure effective and efficient worldwide delivery of cargo, passengers and personal property within the DTS.

Expected salary range: $62,000 - $77,000

This position is contingent on vacancy.

Responsibilities may include but are not limited to:

  • Tracking, formatting, and publishing administrative and coordinated changes to all seven parts of the DTR and Quick Links webpages.
  • Maintaining version control of working files and managing the DTR archives.
  • Submitting deliverables in a timely manner.
  • Ensuring all files posted on the DTR public webpage and Coordination sites remain Section 508 compliant.
  • Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
  • Ability to sit at a computer terminal for an extended period of time.
  • Ability to work in confined areas.

Physical Demands:

  • While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
  • Employee is often required to sit and use their hands and fingers to operate a computer.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

  • 0-10% / Minimal travel.

Pursuant to PL 93‑638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

Copperhead Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the Human Resources Team.

Copperhead Technologies is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with EO 14173 and Federal Employment Laws:
Equal Employment Opportunity and Employee Polygraph Protection Act.

Copperhead Technologies Affidative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affidative Action Program can be accessed during normal business hours by making an appointment with the Human Resources Team.

Requirements

Basic Qualifications

  • Minimum of an associate's degree from an accredited college or university //OR// a High School diploma, GED, or professional certification with 2+ years of experience in relevant and related functions.
  • Demonstrated experience in document editing and publishing.
  • Ability to use or learn SharePoint.
  • Ability to work independently and in a team environment.
  • Outstanding communication skills, influencing abilities, and client focus.
  • Professional proficiency in English is required.
  • Demonstrated proficiency in using all Microsoft Office applications.
  • Applicants must be currently authorized to work in the United States on a full‑time basis. Copperhead will not sponsor applicants for work visas for this position.

Preferred Qualifications

  • Bachelor's Degree.
  • Current, active Secret security clearance.
  • At least 2 years of experience with technical writing or document editing.
  • One year or more of experience working in an administrative capacity with a federal government or U.S. Military department.

Copperhead Technologies offers a competitive benefits plan including:

  • Health, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life and Disability Insurance
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program
  • Pet Insurance

Eligibility requirements apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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