Network​/System Engineer V

Job Description

Position Title: Network / System Engineer V

Location: Chicago, IL

Anticipated

Start Date:

November 4, 2024

Expected Duration: 11 Months

Job Type: Contract (Hybrid) (40 hours per week)

Pay Range: $60/hr - $70/hr on W2

Responsibilities:

• Service Design & Delivery engineer oversees delivery of collaboration and productivity solutions at the bank, e.g., M365 product suite, voice, and video solutions. The role requires technical knowledge and process expertise to examine what’s needed to introduce or the bank’s collaboration and productivity service.
• Manage overall program execution and program health inclusive of tasks, risks, dependencies, and impediments.
• Accountable for end‑to‑end plan ensuring delivery by expected date.
• Collaborate with cross‑functional teams to identify and prioritize dependent tasks, track open deliverables to closure.
• Engage and support bank and vendor teams to define critical tasks and inter‑dependencies needed to deliver.
• Track watch items, issues, and risks with corresponding mitigation plans for disposition before implementation.
• Track user experience testing and document results, if required.
• Manage user migration, communication, and training for programs as required.
• Drive development of service management measures and KPIs as required.
• As needed, document improvement plans over the course of delivery.
• Prepare briefing notes, reports, program updates, and action plans for Senior Management.

Requirements:

• Demonstrated experience delivering M365 or Regulated Messaging Services preferred, or equivalent technical projects.
• Ability to work well with other bank team members to deliver on their tasks.
• Strong communication (written and spoken) skills.
• Expert organizational skills and analytical skills.
• Effective attention to detail and ability to determine course of action as required.
• Ability to learn banks system and tollgates needed to perform role; knowledge of Jira preferred.
• Interact effectively with teams, internal customers, and leadership as needed.
• Handle multiple projects simultaneously.
• Proficiency in Microsoft Office Suite and advanced proficiency with Microsoft Visio.
• 7-10 years experience working on technology initiatives.

Benefits: BCforward offers all eligible employees a comprehensive benefits package including major medical, HSA, dental, vision, employer‑provided group life, voluntary life insurance, short‑term disability, long‑term disability, and 401(k).

BCforward is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information may render the applicant ineligible for the position.

Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.