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IT Service Desk Pro: Customer-Focused

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: RL Canning
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Pro: Customer-Focused Support

RL Canning is seeking a Service Desk Analyst in Illinois to coordinate and resolve IT support incidents. This role requires strong customer service skills, technical proficiency in IT systems, and an associate degree in information technology is preferred.

Responsibilities include interacting with customers effectively, providing updates, and assisting users with IT processes. The position offers a full-time hourly wage ranging from $19.00 to $21.00, alongside a comprehensive benefits package.

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