IT Engagement Lead Manager
Listed on 2026-06-06
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IT/Tech
IT Project Manager, IT Support, Systems Analyst
Added Mar 13, 2026 IT Engagement Lead Manager (45964) Springfield, IL | Temp to Perm Apply
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Time to get to work! LRS Consulting Services is seeking an experienced IT Engagement Lead Manager for our client in Central Illinois. This is a 6-month contract to hire opportunity for the right person. If you’re that person and if you have the IT Engagement Lead Management expertise that we need, submit your resume now!
LRS Consulting Services has been delivering IT excellence for over four decades. Our reputation for quality, flexibility, and strong relationships with our clients keeps them turning to us to meet their IT consulting needs. Our contacts, combined with your technical expertise, equals career possibilities for you. So let’s get to work!
Key Responsibilities Include:
- The Engagement Lead Manager is a leadership role within the Digital organization responsible for aligning business demand with delivery execution. This individual serves as the central point of intake for digital initiatives, maintains visibility across the full department portfolio, and ensures priorities, resources, and outcomes are aligned with strategic objectives.
- In addition to portfolio and engagement leadership, this role directly manages and develops Business Analysts (BA), Quality Assurance (QA), and User Experience & Design (UXD) professionals, driving talent growth and delivery excellence across the organization.
- Build and maintain strong working relationships with IT and business partners to support strategic goals and objectives. Assist in the development and ongoing updates of the department’s Strategic Portfolio. Partner with IT and business leaders to maintain and refine digital roadmaps. Review and analyze project and operational metrics; identify risks, trends, and concerns, and recommend actions.
- Maintain comprehensive visibility into all departmental delivery efforts, including projects, operational work, documentation, and backlog commitments. Refine and validate goal outcomes prior to executive reporting, ensuring accuracy and strategic alignment. Monitor risks across initiatives throughout the Project Life Cycle (PLC) and escalate issues appropriately. Support vendor engagements, including contracting, Statements of Work (SOWs), and Technology Review process.
- Serve as the primary intake point for all digital requests across the organization. Maintain deep awareness of all active initiatives and operational efforts within the department. Attend team standups and maintain ongoing engagement with delivery and operational leaders to understand priorities, progress, and constraints. Ensure alignment between backlog priorities, roadmap commitments, and available capacity.
- Directly manage BA, QA, and UXD team members. Provide day-to-day leadership, assignment guidance, and performance coaching. Develop talent through mentoring, feedback, and professional growth planning. Foster collaboration across cross-functional teams and ensure effective partnership with development and operations leaders. Mentor and develop less experienced engagement specialists and leads.
- Review and analyze project and operational metrics; identify risks, trends, and concerns, and recommend actions. Assist with departmental resource planning, capacity modeling, and budget monitoring. Identify and implement…
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