ERP Integrations Lead; Senior Public Service Administrator Option

ERP Integrations Lead (Senior Public Service Administrator Option
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Position Overview:

The Department of Innovation & Technology (DoIT) is seeking an ERP Integrations Lead to oversee the integration, migration, and sunset of legacy systems linked to the ERP Program. The role includes leading vendor contract staff, managing complex projects, and providing strategic guidance on system interfaces.

• Serve as the ERP Integrations Lead, implementing policy and supporting work across ERP foundational tools related to integration, migration, data movement, and source/target connections of systems impacted by the ERP Program, including identifying gaps and recommending interface solutions.
• Partner and collaborate with the ERP Deputy Director of Technology, other ERP technical staff, functional staff, and vendor staff to coordinate and control implementation and steady‑state support of the ERP Program, including recommending program enhancements.
• Act as a project manager on highly complex projects while independently planning, developing, and implementing techniques for gathering and interpreting data.
• Serve as spokesperson on issues associated with system integrations impacted by the ERP Program, representing the ERP Program to internal and external entities such as DoIT Leadership, the Governor’s Office, the legislature, and the Governor’s Office of Management and Budget.
• Keep abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to remain current on products, vendors, techniques, and procedures.
• Perform other duties as assigned or required within the scope of the above duties.

• Four (4) years of college coursework in management information systems, data processing, computer science, telecommunications, or a directly related information technology field.
• Four (4) years of progressively responsible administrative experience in a public or private business information technology organization.

• Four (4) years of professional experience with system integration and data analysis, including identifying gaps between outside systems and ERP Program requirements, recommending interface solutions, and monitoring migration progress.
• Four (4) years of professional experience in software implementation, supporting the rollout of enterprise solutions, recommending program enhancements, collaborating on design decisions, and ensuring alignment between outside systems and ERP Program components.
• Four (4) years of professional experience with ERP software (e.g., SAP, Oracle, or Workday), collaborating with ERP Program technical, functional, and quality management staff, participating in policy development, and serving as a subject matter resource for ERP‑impacted system management.
• Four (4) years of professional experience in quality assurance software testing as part of an integration or migration process, validating system interfaces and assessing functionality during consolidation efforts.
• Four (4) years of professional experience in project management, including planning, directing, and implementing strategies for complex, multi‑stakeholder technology initiatives, coordinating with ERP Program Leadership, and monitoring progress on migration and integration efforts.
• Ability to analyze complex administrative challenges, identify root causes, and implement strategic, result‑driven solutions that enhance operational efficiency and organizational effectiveness.
• Ability to develop and maintain cooperative working relationships with staff, managers, executives, subordinates, vendors, and others, fostering collaboration in resolving sensitive administrative or technical issues and supporting subordinate vendor contractors and project staff.
• Ability to lead and coordinate cross‑functional teams, aligning individual contributions toward shared goals to consistently deliver high‑impact results.
• Demonstrated verbal and written communication skills to present administrative information clearly and precisely to diverse stakeholders, including executives,…