Senior Business Data Analyst

We are seeking a seasoned and highly motivated Senior Business Data Analyst to support a high-impact Data & Analytics Support initiative, with a focus on enhancing outcomes in Child Protection and Child Welfare domains. This position requires a dynamic professional who combines deep analytical expertise with strong domain knowledge
, exceptional soft skills
, and technical proficiency to bridge the gap between business needs and analytical capabilities.

The ideal candidate will serve as a strategic liaison between cross‑functional stakeholders, ensuring the effective translation of complex business requirements into actionable data solutions. They will play a critical role in uncovering insights, designing data products, and enabling evidence‑based decision‑making that advances the mission of safeguarding children and supporting vulnerable populations.

• Lead the end‑to‑end requirements gathering process by engaging stakeholders across child welfare operations, D&A teams, and IT departments.
• Translate non‑technical business needs into detailed, technical reporting requirements, ensuring alignment with data platform capabilities.
• Facilitate workshops, interviews, and collaborative sessions to capture objectives, pain points, and performance indicators from various business units.
• Create comprehensive business requirement documents (BRDs), user stories, and acceptance criteria to support product and analytics development.

• Design & support development of conceptual and logical data models to support diagnostic, descriptive, predictive, and prescriptive analytics use cases.
• Collaborate with data engineers, data scientists, and BI developers to design, build, and validate data pipelines, dashboards, and models.
• Identify opportunities for automation, optimization, and reuse of data assets across programs and initiatives.

• Design and deliver engaging, visually intuitive dashboards using Microsoft Power BI
  , integrating narrative storytelling to enhance stakeholder understanding and actionability.
• Present complex data insights to business and executive audiences, tailoring communication to varying levels of data literacy.
• Foster a culture of data‑driven decision‑making by promoting best practices in data visualization and usage.

• Support data governance practices including data quality assessments, data stewardship, and metadata documentation.
• Participate in the implementation of Master Data Management (MDM) and data integrity protocols to ensure consistent and reliable data usage.
• Assist in maintaining compliance with data privacy and security policies, particularly in handling sensitive child welfare data.

• Act as a trusted advisor to internal and external stakeholders, including program managers, policy analysts, IT teams, and service providers.
• Work closely with solution architects and developers to ensure technical feasibility and operational alignment of data solutions.
• Champion continuous improvement by proactively identifying gaps, proposing innovative solutions, and monitoring product performance analytics.

• Strongly Preferred: Direct experience or comprehensive knowledge of Child Protection and Child Welfare policies, programs, and operational procedures.
• Familiarity with public sector agencies, human services workflows, and legislative compliance requirements is highly desirable.
• Prior work with data in highly regulated industry or complex case management settings, including healthcare, will be considered a significant asset.

• The candidate must demonstrate advanced proficiency in soft skills and possess advanced‑level expertise with proven hands‑on experience in relevant technical domains
  .
• Communication Excellence: Articulate complex technical and analytical concepts clearly across both technical and non‑technical audiences.
• Facilitation Mastery: Lead productive working sessions, brainstorming activities, and cross‑functional collaboration meetings with clarity and structure.
• Creative &…