Senior Salesforce Analytics Engineer

What You’ll Do

• Build and maintain CRMA dashboards, lenses, and datasets across the business, from exec KPI views to day-to-day operational reporting
• Write SAQL queries, build dataflows and recipes, and keep datasets performing reliably, and recipes documented
• Set up row-level security, sharing rules, and access controls across reporting environments
• Keep dashboards fast and data fresh, tuning performance and refresh schedules as the org grows
• Help us extend into Salesforce Data Cloud where it makes sense, connecting external data and working toward unified customer profiles
• Work closely with architects, and business analysts to scope requirements and build the right solutions
• Own problems when things break, tracing issues through data quality, pipeline logic, and dashboard behavior
• Mentor junior team members, set standards for how we build in CRMA, and keep documentation in good shape

• 7+ years on the Salesforce platform, at least 4 in CRM Analytics
• Hands-on depth in SAQL, dataflows, recipes, datasets, bindings, and dashboard JSON
• Good working knowledge of the Salesforce data model, security setup, and how Sales Cloud and Service Cloud data feeds into reporting
• Built complex dashboards that leadership actually opens every week, every month
• Solid SOQL, SQL, and data modeling fundamentals
• Comfortable working in Git and shipping iteratively
• Real experience with Salesforce Data Cloud implementations
• Authorization to work in the U.S. required:
  Temporary visas such as H1, L, B, J, TN or those who need sponsorship now or in the future will not be considered.

• Real experience with Salesforce Data Cloud implementations
• Experience with Tableau Next, particularly for analytics that go beyond what CRMA handles natively
• Mule Soft, Snowflake, or other integration and data warehouse tools
• Python for moving or shaping data

• Salesforce Certified Administrator
• Salesforce Platform Developer I
• Salesforce CRM Analytics and Einstein Discovery Consultant
• Salesforce Data Cloud Consultant (highly preferred)

5%

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: