Careers Systems Analyst

Starbucks – Systems Analyst I – Springfield, USA

At Starbucks, our mission is to inspire and nourish the human spirit – one person, one cup and one neighborhood at a time. Starbucks technologists work to achieve this mission through the use of cutting‑edge technologies delivered to our global partners, customers, stores, roasters, and communities.

As a Systems Analyst, I will lead, manage, and train a team of engineers responsible for the evolution of the digital partner application (“Partner Application”) leveraging the 300,000+ partners (workers) in 10,000+ locations across the United States and Canada. The digital partner app drives member engagement and satisfaction by providing a single app for accessing essential perks and benefits, rosters and hours, community, and communication information.

• Collaborate with a diverse team to refine issues to their root cause.
• Monitor progress and KPIs to evaluate results.
• Perform data analysis (including large datasets) to make data‑driven recommendations.
• Configure, maintain, and test applications.
• Understand business problems and recommend solutions based on available capabilities.
• Identify opportunities to improve people, processes, and technology.
• Document solutions at appropriate levels.
• Provide training to other partners.

As an entry‑level position, we expect the Systems Analyst Associate to have minimal experience with large‑scale technology implementations. The right candidate will bring examples of using data to solve problems, investigate issues, and see issues through completion, resulting in positive impact and an understanding of how to define business value.

• Understanding of how data can be analyzed to reach conclusions.
• Ability to balance speed and quality in pursuit of solution delivery.
• Willingness to keep up with modern technology trends.
• Active identification of opportunities for improvement.
• Strong communication skills.
• Agile mindset and openness to change.
• Strategic evaluation of business needs and technological sustainability.

• Analytical and problem‑solving skills.
• Ability to understand business issues.
• Strong interpersonal, oral, and written communication skills.
• Familiarity with Microsoft Office products such as Word, Excel, and PowerPoint.
• System familiarity and user support.
• Working knowledge of business processes.
• Strong customer service skills.

Join us and become part of something bigger. Apply today!

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to creating a diverse and welcoming work environment that includes employees of diverse backgrounds and experiences. People of color, women, LGBTQIA+, veterans, and people with disabilities are encouraged to apply. Qualified applicants with a criminal record will be considered for employment in a manner consistent with all federal, state, and local ordinances.

Starbucks Corporation is committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation due to a disability, please contact us at apply‑