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Senior ITSM Problem Manager | Root-Cause Leader
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Problem Mgmt. Lead / Problem Manager to oversee end-to-end problem management for mission-critical IT services.
You will own lifecycle activities from detection and logging through investigation, remediation, and closure, ensuring permanent fixes or robust workarounds are implemented. The role requires 8+ years in IT service management with ITIL expertise, strong root cause analysis skills, and the ability to influence diverse
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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