Assoc Partner - Agentic Management Services; AMS Solution Architect

Role Overview

This strategic role is responsible for architecting differentiated Application Managed Services (AMS) solutions for Kyndryl’s strategic enterprise pursuits. The Solution Architect combines deep application services expertise with agentic AI, policy as code, automation, observability, Dev Sec Ops , and modern engineering practices to create autonomous operating models that improve client outcomes, reduce cost, and accelerate innovation.

• Lead end-to-end solutioning for complex AMS opportunities from qualification through contract signature.
• Design AI-enabled operating models spanning L.15/L2/L3 support, application engineering, SRE, Dev Sec Ops , platform engineering, and continuous modernization.
• Architect autonomous application operations using agentic AI, policy as code, intelligent automation, and observability.
• Lead executive discovery workshops and translate business objectives into compelling technical and commercial solutions.
• Develop transition, transformation, governance, staffing, sourcing, and pricing strategies.
• Own the technical solution for RFPs, RFIs, proposals, and client presentations.
• Present complex AMS solutions to clients with conviction and credibility.
• Partner with Sales, Strategic Deals, Delivery, Consulting, Cloud, Security, Finance, and AI teams.
• Contribute reusable assets, reference architectures, and thought leadership.

• Design human-on-the-loop operating models where AI agents execute routine operational work under governance.
• Apply agentic AI across incident management, problem management, change management, knowledge management, testing, code remediation, release validation, and application optimization.
• Embed AI governance, policy as code, security, compliance, and responsible AI practices into every solution.
• Drive continuous expansion of autonomous capabilities throughout the application lifecycle.

You’re good at what you do and possess the required experience to prove it. You have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

• 10+ years of enterprise Application Managed Services experience.
• Proven experience architecting multi‑million‑dollar outsourcing or managed services pursuits.
• Deep knowledge of SDLC, ITIL, Dev Sec Ops , SRE, cloud‑native architectures, application modernization, and enterprise application landscapes.
• Executive communication, facilitation, negotiation, and consultative selling skills.

• Experience with agentic AI, AIOps, observability, intelligent automation, LLMs, RAG, AI orchestration, and policy as code.
• Healthcare, insurance, financial services, manufacturing, retail, or public sector experience.
• Experience leading global delivery organizations and large pursuit teams.

• Strategic Solution Design
• Executive Presence
• Commercial Acumen
• Client Consulting
• Application Architecture
• AI & Automation Strategy
• Cross‑functional Leadership
• Innovation
• Influencing Without Authority

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
• Master’s degree preferred.

• Willingness to travel up to 30–50% based on client and pursuit needs.

• Growth in AMS signings and qualified pipeline.
• Improved pursuit win rates.
  
  Adoption of autonomous and AI‑enabled operating models.
• Creation of reusable intellectual property and solution assets.
• Positive client feedback and executive sponsorship.
• Commercially viable, executable, and differentiated solutions.

• Model Kyndryl’s values of empathy, innovation, trust, and customer obsession.
• Lead through influence across matrixed organizations.
• Champion modern application services and autonomous operations.
• Continuously improve Kyndryl's AMS offerings and go‑to‑market approach.

The compensation range for the position in the U.S. is $179,760 to $341,520 based on a full‑time schedule. Your actual compensation may vary depending on your…