UX-Focused Tech Support Specialist; Hybrid
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-30
Listing for:
University of Illinois Urbana-Champaign
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
Digital Media & Production, Technical Writer, Web Developer
Job Description & How to Apply Below
University of Illinois Urbana-Champaign in Springfield, IL seeks a Civil Service Information Technology Technical Associate to analyze user interactions and support the development and evaluation of usable, accessible online training content across LMS, websites, and mobile apps.
The role requires coordinating with Learning & Development, designers, and QA testers, ensuring ADA WCAG 2.1 AA compliance, and providing end-to-end participant support.
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