More jobs:
Payment Services Consultant, Level 3 Support
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Systems Analyst, IT Business Analyst, Technical Support
Job Description & How to Apply Below
- Performs technical, support, requirements development, design review and testing support for day-to-day processing as well as system upgrades and new project and product initiatives
- Provides technical support for Business Operations and Product Development teams through consultative, technical and development expertise
- Identifies and understands the impact of potential changes to the various business application systems with regard to workflow and throughput performance (system and technical) as needed
- Develops effective test plans to ensure potential change(s) do not result in any internal or external customer issues
- Communicates project progress, findings, and any significant issues to leadership
- May lead or participate in project teams developing business requirements for future operational or application enhancements
- Bachelor’s Degree or 4 years equivalent experience preferred
- Typically requires 5 years of relevant experience
- 8yrs for Expert level
- Detailed understanding of business operations and workflow of all business processing platform and associated applications systems
- Fed Wire Funds/Securities/NSS and ACH Functionality preferred
Demonstrates expertise in business operations and workflow analysis, with a strong focus on developing effective test plans and providing technical support for business applications. Capable of leading project teams and communicating findings to leadership effectively.
Highest-signal resume keywords- Business Operations Understanding
- Test Plan Development
- Technical Support Expertise
- Project Team Leadership
- Fed Wire Funds Functionality
Hard Skills
- Requirements Development
- Design Review
- Testing Support
- Workflow Analysis
- System Upgrades
- Business Application Systems
- Performance Analysis
- Consultative Expertise
- Project Management
- Technical Documentation
- Effective Communication
- Problem Solving
- Collaboration
- Analytical Thinking
- Leadership
- Bachelor’s Degree
- Fed Wire Funds
- Securities
- NSS
- ACH Functionality
- Business Processing Platform
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