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Help Desk Specialist – Tech Support & User Access
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-08-29
Listing for:
The Illinois Association of School Administrators
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
The Illinois Association of School Administrators is seeking a Help Desk technician to provide first-line support to internal and external users, addressing simple software and program issues and password resets. You will work as part of a team, manage a multi-queue ticketing system, document actions, and communicate clearly with staff and educators, including ELIS and IWAS account related tasks.
This full-time position reports to a supervisor, participates in training and department meetings,
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