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Servicing, Efficiency & Transformation Associate

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-09-18
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Develop automation solutions and support technology initiatives
  • Design, develop, and maintain automation using Python, SQL, Power Automate, SharePoint, and AI tools
  • Identify and eliminate manual processes and optimize workflows
  • Build dashboards and reports with Tableau, Power BI, and SQL
  • Analyze data for trends and risks and deliver management reporting and actionable insights
  • Gather requirements, support implementation and testing, and liaise between business and technology teams
  • Develop test scripts, support UAT, track defects, and document testing activities
  • Assist with financial processing, reconciliation, reporting, and operational risk management
  • Coordinate with internal and external partners and vendors
  • Resolve issues and facilitate cross-functional initiatives
Requirements
  • Bachelor's degree in related field or equivalent experience
  • 0–2 years in business analysis, data analytics, automation, or servicing operations
  • Strong SQL and Excel skills
  • Experience with Tableau and Power BI
  • Analytical, problem-solving, and communication skills
  • Ability to manage multiple priorities independently
  • Experience with Python, Power Automate, SharePoint, and workflow technology
  • Multifamily mortgage servicing or financial operations experience
  • Product support, testing, UAT, release management, Tableau/SharePoint administration preferred
  • Experience with AI-enabled tools preferred
Core Competencies

Demonstrates expertise in developing automation solutions using Python, SQL, and Power Automate, while effectively analyzing data to provide actionable insights. Proficient in building dashboards with Tableau and Power BI, and skilled in managing financial operations and risk management.

Highest-signal resume keywords
  • Python Development
  • SQL Proficiency
  • Tableau Dashboard Creation
  • Power BI Reporting
  • Automation Solutions
Hard Skills
  • Python
  • SQL
  • Power Automate
  • Tableau
  • Power BI
  • Excel
  • Data Analysis
  • Workflow Technology
  • Test Script Development
  • UAT Support
Soft Skills
  • Analytical Skills
  • Problem-Solving
  • Communication Skills
  • Time Management
  • Collaboration
Industry Keywords
  • Business Analysis
  • Data Analytics
  • Automation
  • Multifamily Mortgage Servicing
  • Financial Operations
Tools & Technologies
  • Share Point
  • AI Tools
  • Financial Processing Software
  • Reporting Tools
Position Requirements
10+ Years work experience
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