Delivery Leader; Insurance

HCLTech is looking for a highly talented and self‑motivated Engagement Director / Delivery Leader to join it in advancing the technological world through innovation and creativity.

Engagement Director / Delivery Leader

66122

Full‑time

Onsite – Chicago, IL

The Engagement Director for an Insurance client is the strategic and operational owner of the engagement—responsible for P&L management, delivery excellence, modernization leadership, and account growth within the Insurance value chain (Life, Health, P&C, Specialty, or Reinsurance). The role demands strong understanding of insurance products, policy administration systems, claims processes, regulatory mandates, and customer experience priorities unique to the industry.

• Delivery Leadership for Insurance Portfolios
• Insurance Domain Focused Customer Engagement
• Growth, Transformation & Mining
• Governance, Compliance & Audit Preparedness
• People Leadership & Cross Functional Team Management
• Deep knowledge of Insurance value chain:
  Policy, Claims, Underwriting, Billing, Distribution, Actuarial processes, Risk & Compliance.
• Strong P&L management and financial modeling skills.
• Experience operating in multi tower, multi geography delivery models.
• Ability to drive modernization and digital transformation in Insurance.
• Executive level communication, negotiation, and stakeholder management.
• Strong problem-solving and crisis management capabilities.

• 15–20+ years of IT/delivery experience, with at least 5 years managing a large Insurance account.
• Proven track record delivering modernization programs (PAS modernization, claims transformation, data platform build, cloud migration).
• Prior experience interfacing with Insurance regulators, auditors, and compliance bodies is preferred.

• Certifications in Insurance (LOMA, AINS, CPCU) are added advantages.

Pay Range Minimum: $185,000 per year

Pay Range Maximum: $214,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to  for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance‑based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program;

401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year.

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior‑level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries.

We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.