Underwriting Service Specialist

Position Summary

As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customers' expectations. The Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements are met. The Specialist works cross–functionally, analyzes key pieces of information, determines the appropriate course of action, and handles issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments.

• Policy & endorsement issuance
• File documentation and set-up
• Order, prepare and/or update reports
• Policy rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at underwriter’s request
• Booking/Invoicing
• Other duties and special projects as assigned

• Analytical and problem solving ability
• Detail-oriented
• Customer-focused
• Collaborative and team-oriented
• Strong communication and organizational skills

• Bachelor’s Degree preferred
• 2+ Years experience in same or related field preferred

Base salary range: $55,300 - $71,000 per year. Position is incentive eligible. Total compensation will account for location, responsibilities, qualifications, and business needs.