Commercial Lines Bonds Specialist
Listed on 2026-07-15
-
Insurance
Property Insurance, Underwriter, Insurance Sales, Insurance Agent & Advisor
Our values are the foundation that support how we do business, service our clients, and treat each other.
WEAREATEAM. At Troxell, we know that without our team, we would not be the agency we are today. Each person that proudly wears our Troxell logo,
makes us unique
. We are proud to be part of a longstanding company that constantly gives back to the communities that support us.
Our job is to protect people
. We have created a workplace that
fosters individual strengths and empowers each other to communicate and collaborate openly. Join a team that strives to make a positive influence in someone's day.
Location: Springfield, IL
Job :397
# of Openings:1
Join Our Growing Insurance Team!
Are you looking for a workplace where you can grow, make a difference, and be part of a team that truly supports each other? We’re a mid-size, fast-growing insurance brokerage, and we’re always looking for great people to join our customer support team!
About Us
We’ve been a trusted local insurance partner since 1887. We’re dedicated to protecting our clients and helping them feel confident about their future. Our culture is built on collaboration, service, and doing the right thing for our clients and our people. We’re growing, and that means opportunities for you to grow too!
About the Role
The Bonds Specialist will coordinate the process of new and renewal product lines business, including the review and assessment of client coverage proposals and packages for adequacy, completeness, and accuracy. Will provide guidance, assistance, and follow-up in all aspects of customer service requests from management, producers, or clients.
What You’ll Be Doing (Essential Responsibilities)
- Conduct detailed reviews of new and renewal bonds for accuracy in rating, coverage, completeness, and signatures; coordinate electronic input of transactions, order policy changes and cancellations; and ensure documents are delivered/mailed to appropriate parties.
- Prepare market information including coverage and costing comparisons, risk analysis, or rating differences from carrier underwriting and market information files for use by producers and clients. May sell existing clients additional or expanded coverage, as well as amended policies, upon request.
- Prepare quotations for producers and clients and assist producers in answering questions about policy applications and likelihood of acceptance.
- Maintain extensive contact in person, by phone and mail (electronic/postal), with carriers, producers, clients, and regulatory agencies to facilitate appropriate and comprehensive product customer service.
- Maintain electronic and/or paper files in an orderly, timely manner. Contribute to a suspense system to ensure follow-up on outstanding or pending business matters.
- Prepare insurance documents including binders, certificates, and schedules.
- Perform special projects at management’s request.
Working Together
. Collaborative | Inclusive | Open Communication
Creating WOW
. Professional | Consistent | Passionate
Earning Trust
. Positive | Empathy | Respect
Embracing Innovation. Proactive | Problem solvers | Open minded
What You’ll Bring to Us
- High School Graduate or GED required. Advanced training at technical, business, or college level is highly desired.
- 0-3 years of experience in the insurance industry or a related field is desired.
- Property & Casualty License at hire or within 180 days of hire. Must maintain during employment.
- Excellent written and verbal communication skills and enjoy working with people in a high-volume customer service environment.
- Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and evolving procedures.
- Ability to read and interpret complex industry documents such as policy limitations, underwriting standards, and procedures/policy manuals, and apply within prescribed routines and practices.
- Ability to thoroughly analyze product information, and make timely and practical recommendations to managers, producers, and clients.
- Ability to work independently with limited supervision, while maintaining positive staff relationships within a teamwork…
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