Region Ii Liability Claims Adjuster Ii (Technical Manager Iii)Transportation Liability Claim Adjust

Region II Liability Claims Adjuster II (Technical Manager III)

The Illinois Department of Transportation is seeking to hire Region II Liability Claims Analysts. The successful candidate will be accountable for the investigation, evaluation, and disposition of tort claims by, against the department, administration of lapsed appropriation, indirect supervision of claims management for the Region II area that includes districts 2 – 9, and central bureaus of the department.

Essential Functions:

• Investigate, evaluate, negotiate all non-injury tort claims made by, and against the department; ensure that claims are managed in compliance with federal, state laws and department policies, and procedures.
• Within assigned authority decides and settles claims. Provides guidance to District Claims staff.
• Assists with resource management of claim files and records, all active claim files, determinations of files, and records that may be stored offsite and in compliance with the State Records Act.
• Coordinates with the Bureau of Operations to recommend, ensure proper use of, and revise policies and procedures for the use of the Motorist Caused Highway Damage (MCHD) Fund for the repair of department vehicles, equipment, and appurtenances.
• Reviews financial transactions within claims, ensures payments are properly credited within the claim file, follows established protocols for the recordation and timely deposit of those resources.
• Establishes invoices for Claims accounts receivable, prepares necessary changes to established invoices, and creates check lots for receivables.

Minimum Qualifications:

• Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with coursework in insurance, basic accounting, premedical, sociology and/or business administration.
• Related experience, preferably in insurance claims adjusting, in legal assistance, in casework or in benefit management, may be substituted for college, on a year-for-year basis.
• Requires two years' progressively responsible professional work experience in workers' compensation and general liability claims adjustment.

Preferred Qualifications:

• Prefer demonstrated experience providing clear, professional oral and written communication in a claims or customer service focused environment.
• Prefer proven ability to manage detailed documentation and maintain strong organizational practices while handling claim files.
• Prefer one (1) year of experience managing multiple tasks and priorities simultaneously.
• Prefer experience handling sensitive or confidential information with professionalism, discretion, and sound judgment.
• Prefer ability to maintain harmonious relationships with coworkers, management, and the general public.

Conditions of Employment:

• Requires successful completion of a background check and self-disclosure of criminal history.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Requires appropriate, valid driver's license.

About the Agency:

The Illinois Department of Transportation is seeking to hire Liability Claims Adjusters. The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.

Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs. The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules in several program areas (flexible time, hybrid scheduling)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• (12) Weeks paid Maternity/Paternity Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
• Employees earn (3) paid Personal Days annually
• (13-14) paid holidays annually (based on start date)
• Tuition Reimbursement
• Employee Assistance Program and/or mental health resources

Work Hours:

8:00 AM-4:30 PM Monday-Friday

Work Location:

2300 S Dirksen Pkwy, Springfield, Illinois, 62764

Work Office:
Office of Chief Counsel/Bureau of Claims

Agency Contact: DOT.CONTACTHR

Posting Group:
Office & Administrative Support;
Legal, Audit & Compliance;
Transportation