Claims Manager, Risk Management

• Actively oversee claims managed by a Third Party Administrator and directly handle primary and excess claims related to Risk Management Profit Center policies across various jurisdictions
• Perform prompt coverage analysis and determinations
• Investigate liability and defenses
• Conduct timely reserve evaluations
• Perform audits through claim systems and on-site visits
• Attend mediations and settlement conferences to negotiate cost-effective settlements
• Attend trials on an as-needed basis
• Provide timely, meaningful loss information to underwriters, actuaries, and reinsurers

• Bachelors Degree required; JD preferred but not required
• 7 - 10 years of experience in handling general liability claims and/or relevant litigation experience
• Prior experience evaluating complex coverage issues related to CGL policies
• Experience working with and managing TPAs
• Demonstrated success managing litigation, evaluating and negotiating claims involving both property damage and bodily injury exposures
• Excellent interpersonal, written and verbal communication skills
• Detail oriented
• High degree of personal organization and time management skills
• Pro-active; must have a sense of urgency
• Ability to prioritize and perform successfully in a fast-paced environment
• Proficiency in Microsoft Word and Excel
• Some travel is required and will vary depending on business needs and caseload

Expertise in managing general liability claims, including coverage analysis, litigation management, and negotiation of settlements. Strong organizational and communication skills are essential for effective collaboration with underwriters and third-party administrators.

• General Liability Claims Management
• Coverage Analysis
• Litigation Management
• Negotiation Skills
• Third Party Administrator (TPA) Management

• Claims Handling
• Coverage Evaluation
• Reserve Evaluation
• Audit Performance
• Liability Investigation
• Settlement Negotiation
• Trial Attendance
• CGL Policy Knowledge
• Loss Information Reporting

• Interpersonal Skills
• Written Communication
• Verbal Communication
• Detail Oriented
• Time Management

• Bachelor's Degree
• JD Preferred

• Risk Management
• Claims Administration
• Property Damage
• Bodily Injury
• Mediation
• Settlement Conference
• Fast-Paced Environment

• Microsoft Word
• Microsoft Excel