Director of U.S. Customs & Trade Compliance

Director of U.S. Customs & Trade Compliance – Global Freight Forwarding

Location(s): Chicago, IL | Atlanta, GA | Seattle, WA | Los Angeles, CA

Base pay range: $/yr - $/yr

We’re exclusively partnered with a globally recognized freight forwarding and customs brokerage organization with significant U.S. gateway operations and a deeply established international network. The company is investing heavily in strengthening enterprise-wide trade governance, enhancing regulatory consistency, and modernizing compliance infrastructure across its U.S. operations.

The Director of U.S. Customs & Trade Compliance will provide strategic and operational leadership across all U.S. brokerage and forwarding activities. This role holds national responsibility for import governance, CBP engagement, audit oversight, and regulatory risk management across multiple high-volume gateway locations, including Chicago, Atlanta, Seattle, and Los Angeles.

• Lead and evolve the company’s U.S. customs and trade compliance strategy
• Oversee HTS classification governance, drawback programs, reconciliation filings, and post‑entry activity
• Serve as the senior point of contact with CBP and partner government agencies
• Direct internal audits, risk assessments, and corrective action initiatives across all U.S. locations
• Provide regulatory guidance, training, and escalation support to brokerage and operations teams
• Maintain oversight of ACE accounts, broker licensing, and compliance record‑keeping systems
• Ensure adherence to CTPAT, bonded operations, ISA, and other regulatory programs
• Drive modernization, technology adoption, and continuous improvement within compliance functions

• Active U.S. Licensed Customs Broker (LCB) required
• 15+ years of experience in customs compliance, trade governance, or brokerage leadership
• Deep technical expertise in CBP regulations, including drawback, reconciliation, and audit management
• Proven track record leading national or multi‑branch compliance teams
• Strong executive presence with the ability to influence at senior leadership level
• Willing to be based in or relocate to Chicago, Atlanta, Seattle, or Los Angeles

• National leadership role with broad authority and visibility
• Direct impact on enterprise‑level compliance strategy and execution
• Close collaboration with senior global leadership
• Opportunity to modernize and elevate U.S. trade compliance programs
• Competitive compensation, bonus potential, and long‑term career runway

Director

Full‑time

Management

Freight and Package Transportation;
Transportation, Logistics, Supply Chain and Storage