Manager of Operations Support - APS Mobilizations

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

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The Manager of Operations Support - APS Mobilizations role is responsible for the tactical delivery of managing work streams, deliverables and tasks detailed in the APS Mobilization template used to stand up all new APS Client contracts. The role will have to provide expertise to ensure that ABM Standards, and industry best practices are adhered to and to drive compliance, guidance direction to operations teams and mobilization colleagues in the best interest of the new contract and client.

The Manager of Operations Support - APS Mobilizations Operations Specialist should be a constant learner, monitoring industry trends, ABM process changes, Client needs and Operational performance.

* Associate's degree in a related engineering field, former apprenticeship program, or technical trade school

* Minimum of 5 years in Facility Service or Building Management (Portfolio/Multi-Site Contract Management preferred)

* Minimum of 2 years of experience leading large, multi-disciplined functional teams

* Demonstrated knowledge of Integrated Facilities Management Operations

* Industry association certification such as CFMP, FMP or equivalent preferred

* Proficient in Microsoft Suite and Smartsheet or other project management software

ABM is an Equal Opportunity Employer.

ABM is committed to diversity and inclusion and encourages individuals from all backgrounds to apply.

* Partner with APS Platform Leadership, Portfolio Leads, and cross-functional stakeholders (Procurement, Safety, Finance, HR, Technology) to ensure seamless, strategic mobilization execution across all new contracts.

* Direct the implementation of APS operational standards, processes, and service delivery frameworks for all new client engagements.

* Lead and influence Continuous Improvement initiatives to enhance client outcomes, operational efficiency, workforce readiness, and financial performance.

* Collaborate with Business Development, Deal Desk, and Pricing teams to shape operational solutioning, new business proposals, and resource strategies.

* Serve as an APS operations subject matter expert, providing authoritative guidance and developing enterprise-wide improvement strategies.

* Execute duties directly and through subordinate leaders, operational networks, and IG resources to meet contract and mobilization requirements.

Mobilization Leadership & Transition Oversight

* Lead and oversee all mobilization work streams to ensure deliverables, timelines, staffing plans, and operational readiness requirements are met.

* Direct cross-functional mobilization teams, ensuring alignment of people, processes, and systems during client onboarding and operational start-up.

* Provide high-level operational interpretation of contracts, scopes of work, and service-level expectations to ensure proper execution.

* Conduct enterprise-level operational assessments,…