Showroom Manager, Chicago Mart

LG Electronics is a global technology leader dedicated to creating innovative solutions for a better life. Our brand promise, Life's Good, reflects our commitment to a happier life for all. With a history spanning over six decades and a global presence in over 290 locations, LG offers a diverse portfolio including Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.

Our management philosophy, Jeong-do Management, embodies high ethical standards and transparent operations. Grounded in Customer-Value Creation and People-Oriented Management, these values foster creativity, diversity, and integrity. We believe in an inclusive work environment and strive to make Life Good for Everyone.

The Opportunity – The role of the Showroom Manager is to maintain and operate an excellent showroom environment by ensuring all products and fixtures are properly displayed and maintained, that operational hours are fulfilled, and that best-in-class immersion programs are planned and executed. This is to deliver a positive and memorable experience with the SKS brand and products. The Showroom Manager will play a key role in managing a robust guest and program calendar to meet guest KPI targets by coordinating all marketing and guest relations events at The Mart, proper showroom staffing, and culinary resources to optimize showroom performance.

As part of the Marketing team, SKS Showroom Managers are expected to represent the luxury brand of LG and manage guest relations at the highest standards.

• Reports to the Sr. Marketing Director for SKS and Builder
• Responsible for the overall guest experience for all trainings and events at the showroom to meet the Signature Kitchen Suite (SKS) standards of luxury, respect, and excellence, and to identify the type of program to assign and recommend
• Responsible for daily lead captures and requested demos/appointments with showroom digital tools
• Provide regularly scheduled management reports on showroom scheduled/ad-hoc/private appointments/trainings and daily foot traffic
• Maintain a positive and productive team environment to encourage team support
• Responsible for the scheduling and team execution of all activities within the showroom
• Ensure products, fixtures, hardware/software tools and workforce policies are up to date
• Must be prepared to be the SKS Brand Ambassador at The Mart and become an appliance and home living solutions subject matter expert (on SKS) to be an integral part of all training activities onsite
• Must be proficient in MS Office (e.g., Excel and PPT) and familiar with CRM nomenclature
• Other duties as needed
• Minimum 5 years of experience with a luxury brand, in or related to the appliance industry and/or luxury showroom or luxury retail store experience
• SKS Showroom Hours for Managers: 8:30-5:30 (min) Monday–Friday and Saturday

Recruiting Range: $100,000—$135,000 USD

• No-cost employee premiums for you and your eligible dependents for medical, dental, vision and prescription benefits
• Auto enrollment with immediate vesting of company matching contributions in a 401(k) Retirement Savings Plan
• Generous Paid Time Off including company holidays and a combined bank of paid sick and vacation time
• Performance-based Short-Term Incentives (varies by role)
• Access to confidential mental health resources and personal fitness goal incentives
• Family-oriented benefits such as paid parental leave and support for families with children with learning, social, behavioral challenges, or developmental disabilities
• Group Rate Life and Disability Insurance

• Eligible for the relevant benefit programs offered through our partner agencies

California Applicants privacy notice:
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at  or  This email and phone number will only respond to accommodation requests and are not intended for general employment inquiries.

LG provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. We support pay transparency and consider skillset, experience, licensure, certifications, internal equity, and other business needs when determining compensation. Salary ranges may reflect geographic differentials where applicable.