Transportation Office Assistant, Opt Technical Manager Ii Documentation Assistant

TRANSPORTATION OFFICE ASSISTANT, OPT. 2 (TECHNICAL MANAGER II) DOCUMENTATION ASSISTANT

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Job Requisition : 56648 IPR#25-01025
Opening Date: 06/08/2026
Closing Date: 06/23/2026
Agency: Department of Transportation
Class

Title:

Transportation Office Assistant, Opt. 2
Skill Option: Keyboarding

Salary: Anticipated Starting Salary: $4,692 Monthly;
Full Range $4,692-$7,672 Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 2
Bargaining Unit Code: NR916 Protech Teamsters

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

The Illinois Department of Transportation is seeking to hire Documentation Assistants. The successful candidate will develop standard operating procedures (SOPs), documenting complex departmental process, and supporting procedural standardization in collaboration with subject matter experts (SMEs) throughout the department.

• Under general supervision, performs a variety of difficult and responsible clerical functions in documenting business processes and procedures for the Illinois Department of Transportation.
• Drafts and formats standard operating procedures (SOPs) and other process documentation.
• Reviews and refines procedural documents to align with departmental standards for clarity, consistency, and formatting.
• Supports the Technical Writer and Senior Policy Administration Specialist in aligning SOP content with policies and manuals.
• Maintains SharePoint libraries containing approved procedures and internal job aids.
• Performs assignments for special projects for the Policy Administration Unit as requested.
• Performs other duties as assigned which are reasonably within the scope of the duties…