Director of Operations

In-Office Requirement: 4 to 5 days per week in office, depending on operational needs, once certified

The Illinois Prisoner Review Board is seeking to hire a driven, innovative Director of Operations for our Operations Unit. The Director of Operations is a senior leader directly under the Chief of Staff and will perform a variety of complex, specialized administrative duties for the Unit, serving as a bridge between the Board and the agency. This position is dynamic in nature, balances multiple competing priorities, and plans, organizes, directs, and evaluates the day‑to‑day operations, workflows, and efficacy of the agency’s Operations Unit.

Must be comfortable with verbal and written communication, disseminating information to diverse populations, implementing policies and procedures across the Unit, and providing training to Board Members and Commissioners. The ideal candidate will have an adaptive management style and also be able to work with Board Members, other members of PRB senior staff, and other agencies within State Government.

The Prisoner Review Board offers a robust benefit package including:

• Monday‑Friday schedule
• Health, life, vision, and dental insurance
• Paid parental leave
• Pension plan
• Deferred compensation and other pre‑tax benefit programs
• Employees earn (12) paid sick days annually
• (10‑25) paid vacation days (based on years of service)
• Employees earn (3) paid personal days (pro‑rated based on start date)
• (13‑14) paid state holidays annually

Work hours and schedule will be mutually agreed upon by supervisor during the onboarding process.

• Under direction of the Chief of Staff of the Prisoner Review Board (PRB), serves as Director of Operations.
• Provides administrative direction and oversight to PRB staff engaged in case management supporting the functions and operations of the agency.
• Provides administrative direction and oversight for training and quality assurance for Board Members and Commissioners.
• Serves as full‑line supervisor.
• Represents the Board in meetings with other internal State stakeholders (e.g. IL Department of Corrections or Governor’s Office) and participates in meetings with external stakeholders at the request of the Chief of Staff.
• As a member of the senior leadership team, provides input into Board‑level policy discussions.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in criminal justice, law, public administration, and/or business administration.
• Requires four (4) years of progressively responsible administrative experience in a public or business organization.

• Prefers five (5) years of experience supervising professional staff.
• Prefers at least one (1) year of project management experience using continuous improvement/process improvement methods such as Lean, Six Sigma, Total Quality Management, Value Stream Mapping, or similar.
• Prefers four (4) years of professional experience developing policies and procedures.
• Prefers three (3) years in a management role in a unionized workforce/workplace.
• Prefers two (2) years providing training for internal and external stakeholders.

• Requires ability to successfully pass Illinois Department of Corrections, Illinois State Police and county jail background checks as necessary to enter required correctional facilities throughout Illinois.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last‑minute overtime. This may require the ability to work evenings and weekends. This also requires the ability, on rare occasions, to work in a 24 hour ‘on call’ capacity.
• Requires ability to use agency supplied equipment (i.e., mobile phone, laptop, etc.).
• Certain provisions of the revolving door restrictions contained in 5 ILCS…