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Senior Director, AI-Powered Customer Success
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-08
Listing for:
Genesys
Full Time
position Listed on 2026-07-08
Job specializations:
-
Management
Client Relationship Manager, Corporate Strategy
Job Description & How to Apply Below
Genesys is seeking a Sr. Director, Customer Success Management to lead a team focused on fostering customer growth and retention. This role demands strategic oversight, coaching, and the ability to deliver Executive Business Reviews to key stakeholders.
With over 10 years of SaaS experience, the candidate will work collaboratively across functions to enhance customer journeys and ensure delivery of business outcomes.
The position is based in the United States, Illinois, offering a competitive salary range of $ - $.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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