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Senior Frontline Support Engineering Lead
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-14
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-07-14
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
CVS Health is seeking a Sr. Manager, Frontline Support Engineering to lead and scale a high‑performing support organization. You will drive 24/7 L1 operations, partner with product and engineering, and use data to optimize service delivery and performance.
The role focuses on operational leadership, process improvements, and customer experience excellence, with a strong emphasis on analytics, governance, and risk management in a fast‑paced environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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