Operations Manager

Department

BSD MED
- Gastroenterology
- Administration

The Section of Gastroenterology, Hepatology at The University of Chicago is consistently ranked among the best specialties nationally by U.S. News and World Report. With nearly 30 specialists on staff, our program plays a leading role in the understanding of digestive diseases and in developing innovative and successful treatments for patients. Since forming the nation's first full‑time department of gastroenterology in 1927, our physicians have continually improved treatments for digestive tract and related disorders by combining medical research, education, and patient care at the highest level.

The Operations Manager will manage the day‑to‑day operations of the Section of Gastroenterology, Hepatology & Nutrition, and serve as the section representative and liaison, when necessary, in issues regarding facilities, finances, and goal planning.

• Provides administrative and operational support for research, clinical, and educational missions and related projects.
• Coordinate fiscal and budgetary affairs for University activities and handle personnel issues related to staff employees.
• Assist with negotiating agreements, preparing strategic plans, and other activities associated with the Section's programs.
• Oversee clinical provider compliance with medical staff office regulations and requirements.
• Ensure compliance of office staff with relevant offices, University and other policies and guidelines.
• Supervise administrative team and support programmatic and executive support staff.
• Work closely with leadership in executing recruitment, onboarding, and hiring of new faculty and staff.
• Monitor and assist in the academic appointment process and onboarding for new faculty and staff and assist in transitions and other section, staff and faculty needs.
• Serve as a liaison with HR and other DOM offices and sections where requested.
• Assist Section Chief and Administrator with operational and administrative needs as requested.
• Ensure timely and compliant credentialing of existing clinical staff.
• Provide support for budget processes, effort reporting and tracking, and research operations.
• In support of section needs, assist in procuring, preparing, and analyzing reports examining key operational and clinical metrics. Help to develop and prepare financial and activity reports.
• Assist in administration, collection, collation of confidential evaluations of staff and faculty.
• Collaborate with leadership, analysts, and other team members as needed to assist in providing quality information to decision‑makers in flexible, user‑friendly, visual formats.
• Examine and apply information thoughtfully to help solve problems and improve and optimize processes.
• Manage overall administrative team functions and proactively identify and execute opportunities for clarification and improvement of processes and projects.
• Assist in space planning and adjustments.
• Respond to all facility problems such as furniture ordering and repairs, telecommunication requests, plant department requests, environmental issues, and all emergencies such as power outages, floods, etc.
• Coordinate construction projects, implement space assignments, and plan and respond to space needs.
• Manage day‑to‑day facility issues and monitor overall environment.
• Responsible for security/access to all sectional areas.
• Responsible for training office staff on office procedures and compliance protocols.
• Professionally supports the clinical department management. Implements plans for clinical educational programs and initiatives.
• Acts as a liaison between the section and other University departments.
• Performs other related work as needed.

Education: Minimum requirements include a college or university degree in a related field.

Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications: None required.

• Demonstrated experience managing multiple projects, competing deadlines, and budgets.
• Experience in handling coordination of large initiatives, including…