More jobs:
Store Manager, Operations Management
Job in
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-07-21
Listing for:
stevenson
Full Time, Seasonal/Temporary
position Listed on 2026-07-21
Job specializations:
-
Management
Operations Management, Retail & Store Manager
Job Description & How to Apply Below
Position Title: Automotive Repair Store Manager
Employment Type: Full-Time
Job SummaryWe are seeking a driven and experienced Automotive Repair Store Manager to lead one of our high-volume service centers. This role is ideal for someone with strong leadership skills, a customer‑first mindset, and a deep understanding of automotive repair operations. The Store Manager is responsible for overseeing day-to-day operations, managing staff, ensuring customer satisfaction, and driving sales and profitability.
Key Responsibilities- Lead and manage all aspects of daily shop operations including workflow, scheduling, and customer service.
- Hire, train, and develop service advisors and technicians to build a strong, performance‑driven team.
- Monitor shop productivity, quality control, and timely completion of repair work.
- Maintain high levels of customer satisfaction through clear communication, accurate estimates, and timely updates.
- Manage inventory, parts ordering, and vendor relationships.
- Ensure compliance with company policies, safety procedures, and labor regulations.
- Drive sales growth and profitability through effective service offerings, upsells, and customer retention strategies.
- 3+ years of experience managing an automotive repair facility or related retail/service business.
- Proven leadership skills with a track record of team development and operational success.
- Strong automotive knowledge and the ability to explain technical issues in simple terms.
- Solid understanding of sales processes and P&L management.
- Familiarity with shop management systems and POS software.
- Valid driver’s license and clean driving record.
- Technical background a plus.
- Experience leading a team
- Experience working with brands such as Firestone, Goodyear, Midas, or similar multi-bay shops.
- Competitive base salary with performance-based bonuses.
- Health, dental, and vision insurance, 401K.
- Paid time off and holidays.
- Employee discount programs.
- Ongoing training and career advancement opportunities.
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