Global Head

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The healthcare and benefits landscape is undergoing a fundamental shift — driven by cost pressure, new care models, AI-enabled navigation, and a workforce with higher expectations and more diverse needs than ever before. JLL’s scale — 110,000 employees, $700M in annual spend, operations across 80+ countries — means that getting this right has real, measurable consequences for people’s lives and for the company’s ability to compete for talent.

It requires strategic vision, financial discipline, deep expertise in a rapidly evolving healthcare and benefits landscape, and the ability to translate complexity into programs that employees actually understand and value. That is what the Global Head of Benefits is here to do. This is a role for someone who is genuinely energized by the intersection of human impact and financial stewardship — who sees benefits not as a cost to be managed but as a strategic lever that drives attraction, retention, and workforce resilience.

The healthcare space is moving fast. Pharmacy costs, mental health access, the shift toward value-based care, the rise of AI-powered benefits navigation — these are not trends to monitor. They are challenges to act on. The right leader for this role will run toward that complexity, not away from it.

Reporting to the Head of Total Rewards and serving as a member of the Global HR Leadership community, you will be accountable for the full lifecycle of JLL’s benefits strategy globally — design, governance, vendor management, financial oversight, and employee experience. You will lead a team of benefits professionals and partner closely with Rewards leaders, and serve as the company’s most senior expert on everything from global insurance architecture to retirement plan governance to wellness strategy.

You will be empowered to:

JLL’s benefits programs should be a genuine competitive advantage — with the checks and balances of affordability. You will define the philosophy, build the roadmap, and ensure every major program decision is anchored in data, employee insight, and a clear view of the competitive landscape. You will partner with Finance to make the business case for investment, and you will have the credibility and command of the numbers to win those conversations.

You will own the financial management of a large operating expenditure. That means active management of insurance design, disciplined vendor negotiations, multi-national pooling strategy, cost variance analysis, and a relentless focus on ensuring every dollar is working as hard as it should. You will develop the analytics infrastructure to make performance visible — dashboards, trend analysis, benchmarking — and you will use that data to drive decisions, not just report on them.

A benefits program that employees don’t understand is a benefits program that isn’t working. You will lead the design of communications, enrollment tools, and education strategies that close the gap between what JLL offers and what employees actually use. You will bring a marketer’s sensibility to benefits communication — clear, relevant, differentiated by population — and you will measure engagement and utilization to know whether it’s landing.

Define and continuously evolve JLL’s global benefits philosophy, ensuring alignment with business priorities, workforce needs, and the competitive marketplace

• Provide strategic oversight of benefit plan design…