Living Room - Evening Supervisor

We value our Hope Members . The pay needs to be right and relevant to the position . We conduct regular compensation a nalysis to reward our team fairly .

Work and life balance is important to us ! Our Hope Members enjoy 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and new to this year…1 mental health day.

Our package is robust with Allied Insurance ( m edical, d ental , v ision ) , 403b Retirement – 2% Contribution, Flexible Spending Accounts, Health Savings Account, Short-Term and Long-Term D isability options , Life Insurance, and Pet Insurance.

We want Hope Members to learn and grow . We offer up to $2,500 annually in tui tion reimbursement. OHU support s educatio n al endeavors .

Our Hope Members strive for excellence in children and youth services. OHU supports them by providing opportunities to network and learn from leaders in the field at in-service days, conferences, and workshops.

We have a growth mindset. The OHU Promise is guiding us in significantly increasing services over the next six years. When a new or current position opens, we look first to advancing a Hope Member.

Position: Living Room
- Evening Supervisor -

Location: Springfield, IL

Job : 6590

# of Openings: 1

Evening Supervisor
- Living Room

The Mobile Crisis Supervisor is responsible for supervising the delivery of services in the Living Room Program in accordance with all program guidelines.

Essential Duties and Responsibilities

• Manages the on-site Evening Living Room system, including referral intake and client emergencies.
• Assists with 24/7 on-call responsibilities to ensure staff members have access to leadership at all times.
• Reviews client intake information and determines referral acceptance and case assignment.
• Oversees case responsibilities and provides guidance in case-planning.
• Provides weekly supervision to professional and para-professional staff on therapeutic approaches with clients and offers administrative case support.
• Reviews all written documents created by staff.
• Reviews funding source policies and procedures, updates procedures to meet state requirements, and trains staff on implementing these procedures.
• Ensures consistency in case files by reviewing that documentation is filed accordingly.
• Ensures that staff handles unusual incidents promptly and effectively.
• Completes various outcome reports, as required.
• Participates in required meetings and trainings with funding source.
• Provides staff with training, education, ongoing supervision, and support.
• Engages staff in professional development.
• Monitors program expenditures to ensure compliance with budgetary constraints.
• Ensures adherence to contractual obligations with the funding source.
• Ensures billing accuracy and timeliness; completes billing procedures for private contracts when necessary.
• Handles client, staff, caretaker, and/or collateral complaints and grievances.
• Conducts regular unit/team meetings with staff.
• Participates in various collateral and community groups to promote agency programs and presence, creating community linkages and opportunities.
• Participates in public speaking engagements to promote agency programs and services.
• Participates in agency management meetings and work groups.
• Assists CQI in the development of agency documentation to enhance programming and to meet the requirements of the funding source policies and procedures.
• Works to ensure quality of service and the achievement of program outcome goals.
• Provides direct service to children and families in the absence of assigned staff.
• Manages case assignments to ensure an equal distribution of cases and to maintain the appropriate staff-to-client ratios as outlined by the funding source.
• Ensures adequate client contact is maintained in accordance with specific program guidelines and the minimum required contact hours are achieved each month.
• Ensures that staff at all levels closely monitor client safety and are appropriately responsive to any situation that poses a risk to or by a client.
• Completes and submits performance appraisals in a timely manner.
• Maintains a positive organizational culture.
• Oversees interns.
• Performs…