Email Marketing Associate

Job Description

(Chicago/Hybrid) The Email Marketing Associate is responsible for ensuring the execution and coordination of base email communications, email journeys and related online fundraising initiatives. This position will work with the Integrated Fundraising, Communications, Education and Technical teams in order to execute department goals and integrated marketing initiatives. This position is based in our downtown Chicago headquarters.

We are seeking an individual with a Bachelor’s degree in Marketing, Communications, or related field, or equivalent experience. A minimum of 2 years' experience in customer accounts or marketing production. Non-profit environment or experience is preferred.

Essential job responsibilities include:

Production Coordination and Build Out:

• Facilitating the editing, creation, approval, and delivery of required email elements across multiple channels and departments in order to meet deadlines for email sends.

Marketing Analysis and Support:

• Monitor email send metrics and fundraising results against goals and key performance indicators as provided by department leadership and working with the technical team to QA possible errors or discrepancies in results
• Analyzing performance of email sends in order to recommend ways to optimize email performance, personalization and testing opportunities.

Documentation and Reporting:

• Establish and maintain documentation for standard procedures to execute email campaigns
• Maintain email campaign files, archive email campaigns, and managing other email related documentation

Technical and Individual

Skills:

• Excellent verbal and written skills.
• Strong project management skills with the ability to track, manage and prioritize work to ensure internal deadlines, timelines and approvals are met for multiple projects
• Demonstrated abilities as a facilitator in the creative development process
• Ability to perform detailed work with meticulous accuracy and sense of urgency
• Exposure/knowledge of marketing digital tools and techniques
• Understanding of email journey mapping and email campaigns
• Strong knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Highly effective oral and written communications skills and ability to collaborate effectively on a dynamic team
• Intermediate to advanced level proficiency in Microsoft Office applications.
• Strong technical abilities, including MS Office applications, CRM, email marketing tools, the Internet
• Experience with Salesforce Marketing Cloud
• Fluency with analytics applications, HTML, and SQL
• Knowledge and understanding of Jewish and Christian faiths

The Fellowship is an organization of bridge builders whose vision is that Jews and Christians will reverse their 2,000-year history of discord and replace it with a relationship marked by dialogue, understanding, respect and cooperation. Together we are able to help more than a million Jews in need each year. Our success is built on a culture that celebrates the differences in who we are, what we have experienced, and how we think.

Come experience all The Fellowship offers including a competitive and generous benefits package with medical, dental and vision, retirement savings plans, ample time off and many more perks. Our headquarters is located on Wacker Drive, across from the Chicago Riverwalk with some of the best views in the city!

We are an equal opportunity employer (EOE).

Key words:
Email marketing, Fundraising, Communications