Manager, Creative & Multimedia Services

Overview

Provides day-to-day management of enterprise-wide Memorial Health creative services functions, including the creation and deployment of graphic designs (print, digital outdoor, signage) and videography/photography materials. Works collaboratively with team members in internal/external communications and digital experience to mobilize enterprise-wide strategic messaging in support of the organization’s business goals and consistent with Memorial Health System standards of excellence. Focuses efforts high-quality creative content and developing and sharing a cohesive Memorial Health voice across the enterprise.

Leads a team of graphic designers, photographers/videographers and visitor experience designers using best practices for high-performing Marketing & Communications teams that embody the Memorial Health System values of Safety, Integrity, Quality and Stewardship, in support of our mission, vision and goals.

USD $43.71/Hr.

Max USD $67.76/Hr.

• Bachelor’s degree in graphic design, art, marketing, communications or related field required.

• Corporate communications experience, preferably in hospital or health systems, preferred.

• Ability to serve as a trusted creative advisor to organizational leaders and business partners.
• Demonstrated success leading, developing and motivating high-performing teams in a complex fast-growing organization.
• Strong business acumen with the ability to align communications efforts to organizational growth, volume and reputation goals. A deep understanding of corporate communications best practices, trends and internal communications needs specific to Memorial Health’s market.
• Expert ability and artistic inclinations to draft, edit and create professional materials that reflect Memorial Health brand and voice.
• Strong strategic thinking skills. Skill in navigating complex organizational dynamics and competing priorities. Ability to balance long-term projects with immediate needs.
• Ability to translate insights into actionable communications materials, and translate complex concepts for the average internal audience.
• Ability to establish clear expectations, foster accountability and build collaborative team cultures. A commitment to working cross collaboratively with other Marketing & Communications department leaders, managers, content creators and team members.
• Commitment to professional development and continuous improvement.
• High emotional intelligence and professionalism when working with senior leaders and confidential information.
• Proficient in Microsoft Office suite including Word, Power Point, Excel and other programs identified by the department and organization for communications functions.
• Proficient in all adopted internal communications programs and platforms.

• Supports the Director of Marketing & Brand in enterprise-wide communications functions.
• Manages the day-to-day work and leads a team of graphic designers, photographers/videographers, visitor experience designers in the creation of all creative communications materials. Oversees the professional development track of supervised staff.
• Ensures that communications materials align with organizational strategic priorities. Guides the creation of creative materials that drive employee awareness, alignment and adoption of organizational initiatives and compel them to take action where needed.
• In collaboration with the Director of Marketing & Brand, the Vice President of Marketing & Communication and others, contributes to developing an enterprise-wide marketing and communications plan with initiatives that are data-informed, results driven and aligned with standards of excellence.
• As a working manager, assists team members with creating, editing and deploying creative materials when needed.
• Collaborates with engaged external agencies to ensure creative materials are brand-centric and reflect the communities in which they are deployed.
• Works closely with the Mar Comm Digital Experience team to align on framework, policy, process and deployment of creative materials. Measures the effectiveness of…