Director, Communications

• Develop and run MERGE’s internal communications strategy
• Own leadership updates, all-hands and town halls, organizational announcements, and regular internal communications
• Manage intranet, email, newsletters, and collaboration platforms
• Lead communications for high-stakes corporate initiatives
• Apply change-management frameworks to digital integrations and structural shifts
• Coach executives and managers with talking points, toolkits, templates, and FAQs
• Handle confidential and time-sensitive announcements
• Align internal and external messaging across business units
• Write and oversee executive messaging, leadership emails, intranet updates, newsletters, town-hall presentations, video scripts, and success stories
• Monitor, analyze, and report on communication performance
• Set goals, mentor team members and partners, and advise agency leaders
• Use AI to scale and sharpen communications while preserving a human voice

• 5+ years in internal, corporate, or change communications
• Proven track record leading employee communications in fast-paced, changing environments
• Deep expertise in corporate communications and change management, including M&A, digital and platform migrations, operating transitions, and structural realignments
• Hands-on experience managing intranet, email, newsletters, and modern collaboration and communication platforms
• Fluency with change-management frameworks
• Superior writing and editing skills
• Strong executive presence and ability to earn trust
• Ability to coach senior leaders and handle confidential moments with discretion and judgment
• Data-informed approach to measuring communication effectiveness
• Curiosity about how AI is reshaping communications
• Bachelor’s degree in Communications, PR, Marketing, or a related field
• US work authorization without current or future visa sponsorship requirement

Demonstrates expertise in internal communications strategy, change management, and corporate communications, with a strong focus on executive messaging and performance analysis. Proven ability to coach leaders and manage confidential communications effectively while leveraging AI to enhance messaging.

• Internal Communications Strategy
• Change Management Frameworks
• Corporate Communications Expertise
• Executive Coaching
• Data-Informed Communication Effectiveness

• Writing and Editing Skills
• Change Management
• Communication Performance Analysis