Home Care Director

Home Care Director oversees daily operations of branch location(s), ensures quality patient care, maintains regulatory compliance, and leads staff.

• Oversee daily operations of branch location(s), including staffing and scheduling.
• Ensure quality patient care standards are met and that regulatory agencies' requirements are satisfied.
• Provide leadership, coaching, and performance evaluation to staff, fostering a culture of service excellence.
• Conduct cascade learning sessions, submit accountability forms, and participate in daily charge meetings.
• Use effective communication techniques (e.g., SBAR) and active listening when interacting with staff, physicians, and patients.
• Develop staffing schedules to maximize utilization of human and material resources.
• Resolve conflicts and develop win-wins solutions for complex problems.
• Promote and apply Quality Improvement principles to continuously improve departmental services.
• Engage in lifelong learning by participating in professional associations and pursuing continuing education.
• Maintain accurate documentation that meets legal and regulatory standards, supports clinical continuity, and ensures proper medical necessity for reimbursement.
• Coordinate patient intake, care plan development, and resource utilization, ensuring proper matching of caregiver qualifications.
• Lead interdisciplinary case conferences to address patient needs and create individualized care plans.
• Develop, implement, and evaluate departmental policies, procedures, protocols, and standards.
• Advocate for a safe environment, encouraging reporting of safety events and implementing improvement plans.
• Represent the Home Care program in the community, promoting services to physicians and the public.
• Commit to service excellence, monitor metrics, and lead service recovery initiatives.
• Manage staff time, attendance, and performance reviews, ensuring budget and operational objectives are met.
• Model integrity and ethical standards, using employee survey results to improve performance.

• BSN (required).
• Registered Nurse (RN) with an active license in Illinois.
• Experience as a nurse with a strong commitment to quality patient care.

Estimated range: $99,112.00 – $, payable based on experience. Eligible for Management Incentive Compensation Program.