Center Quality Manager

Center Quality Manager

Department:
Center Quality

Employment Type:

Full Time

Location:

Springfield, IL

Compensation:
Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits

We’re building a better way to donate plasma – one that’s fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.

The Center Quality Manager is responsible for managing the implementation and maintenance of quality assurance processes in the Donor Center, collaborating with Corporate Quality Assurance, and reporting to the Regional Performance Manager to ensure compliance with all applicable policies and regulations.

8 weeks of paid training with travel and accommodations provided

• Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP), and regulatory guidelines.
• Provide advice and consultation to management team members regarding daily quality assurance issues, including donor suitability and product quality.
• Perform final QA review and release of all product shipments and associated documents to ensure shipment meets regulatory and customer specifications.
• Collaborate with the Center Director to complete all audit responses, ensuring that all audits are addressed and closed within the required time frame.
• Ensure the Donor Center is audit‑ready at all times.
• Perform staff observations.
• Review equipment quality controls and cleanings.
• Release equipment and supplies for use.
• Ensure that unsuitable product is quarantined and destroyed.
• Review the maintenance requirements and updates of the Donor Center.
• Review sample and product shipments.
• Assist in non‑conformance and CAPA reporting, documentation, and investigations as required.
• Perform other duties as assigned.

• Bachelor’s degree in Biological Sciences or a related field, or an equivalent combination of education, training, and experience.
• Three (3) years of experience in a cGMP environment with plasma or whole blood experience preferred, or equivalent experience in a clinical or general business setting.
• Supervisory experience preferred but not required.
• Proficiency with Microsoft Office Suite (Word, Excel).

• Ability to safely and successfully perform the principal job functions consistent with the ADA, FMLA, and other federal, state, and local standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Ability to work day and evening hours, weekends, holidays, and extended shifts as needed.
• Must be able to periodically lift and carry up to 50 lbs.
• Must be able to sit or stand for extended periods of time.
• Required to enter an environment (with suitable cold environment outerwear) with a temperature of –40°C for short periods of time.
• Ability to work in a fast‑paced environment with frequent interruptions.
• Must possess auditory and visual acuity.
• Frequent exposure to hazardous chemicals, extreme temperatures, and blood‑borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.

• Competitive compensation with bonus potential
• Medical, Dental, and Vision insurance
• Paid time off
• Company paid holidays
• Career growth opportunities