Enterprise Quality Analyst

Req : 377174

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking an Enterprise Quality Analyst to join our team in Springfield, Illinois (US-IL), United States (US). NTT DATA is seeking an Enterprise Quality Analyst to join the Illinois Project for the Advancement of State Systems (IL PASS) Project. The Enterprise Quality Analyst will play a vital role in ensuring the quality and integrity of the Medicaid Enterprise System (MES) modernization efforts.

• Develop and implement comprehensive QA strategies and processes for the IL PASS Project.
• Create, maintain, and execute test plans, test cases, and test scripts for functional, regression, performance, and security testing.
• Collaborate with project teams, stakeholders, and subject matter experts to gather requirements and understand business processes to ensure thorough testing coverage.
• Conduct quality reviews and audits of project deliverables, identify defects and areas for improvement, and provide actionable feedback.
• Monitor and report on quality metrics including defect rates, test coverage, and testing progress.
• Facilitate root cause analysis for identified defects and work with relevant teams to implement corrective actions.
• Participate in continuous improvement initiatives by recommending enhancements to QA processes and tools.
• Support training and knowledge sharing sessions to enhance the quality assurance capabilities of the project team and promote a quality‑centric culture.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 5 to 7 years of experience in quality assurance, testing, or related roles, preferably within healthcare, Medicaid, or public sector projects.
• Proficiency in quality assurance methodologies and tools, with experience developing and executing test plans and cases.
• Strong analytical skills with the ability to identify, track, and resolve defects and issues effectively.
• Excellent verbal and written communication skills, and the ability to collaborate effectively with diverse stakeholders.
• Familiarity with project management methodologies including Agile and Waterfall and understanding of software development life cycles.
• Ability to communicate technical concepts to a non‑technical audience.

• Certification in quality assurance (e.g., ISTQB, CSTE) or related fields.
• Experience with automated testing tools and frameworks, and familiarity with performance testing tools.
• Knowledge of Medicaid policies, regulations, and industry standards related to quality assurance.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• Commitment to continuous learning and professional development in quality assurance and testing practices.

Compensation range $101,400 - $169,000. The position may also be eligible for incentive compensation.

Benefits include medical, dental, vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally‑required benefits.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For EEO rights information, see  Pay Transparency information is available at