Assistant General Manager

Assistant General Manager

At W&M Restaurants, we don't just offer jobs - we create opportunities to thrive in a fun, inclusive, and community-driven environment. Whether you're starting your career or looking for a flexible role, we're here to support your growth with competitive pay, hands-on training, and mentorship programs. Our vibrant workplace culture celebrates your achievements and values your individuality. Plus, we're proud to give back - supporting local organizations, clubs, and sports teams, including over a decade of contributions to the Boys & Girls Club.

Join a team that cares about your success and your community! $19.00 per hour - $21.00 per hour We Offer the following: FREE EMPLOYEE MEALS
- Stay fueled with delicious meals on us every shift! Fast-track your career with our commitment to promote from within - your growth is our priority! Learn and grow through hands-on training and inspiring mentorship programs. Be celebrated for your hard work in a culture that values and rewards your contributions. Enjoy competitive pay that reflects your dedication and performance. Performance-Based Bonuses Meet store goals and metrics and earn bonuses that reward your impact and drive.

Work When We Need You Most
- Be ready to workday, mid, and night shifts - your flexibility helps us shine, and we reward it! Earn paid time off and recharge, with eligibility based on your location/state and role. Access to health care coverage to support your well-being and peace of mind. Employee Assistance Programs (EAP) - Get confidential support for life's challenges - from mental health and financial advice to family care and more.

Enjoy amazing perks like discounts on travel, entertainment, fitness, and more - because you deserve it! Free Uniform T-Shirts
- Look great and feel comfortable with complimentary uniform tees at no extra cost to you! Premium Holiday Pay
- Celebrate some of the holidays with extra earnings or paid time off - because your time is valuable, especially on special days.
* Based on location/specific holidays and hours Assistant Restaurant General Manager

Job Responsibilities . Essential Tasks:
People Development (50%)
• Lead with purpose:
Be a role model for a positive, inclusive culture that makes both employees and guests feel welcome.
• Build your dream team:
Use modern recruiting tools to hire passionate Team Members and Shift Managers.
• Launch careers:
Host engaging new hire orientations and ensure smooth onboarding within 3 days.
• Coach for success:
Design personalized training plans with clear 90- and 180-day goals to help your team grow.
• Stay connected:
Hold meaningful one-on-one check-ins every 60 days to support development and career progress.
• Smart scheduling:
Collaborate with Shift Leads to create schedules that align with training goals and business needs.
• Empower leadership:
Guide Shift Leads to run shifts that promote growth and readiness for the next step.
• Celebrate wins:
Recognize achievements in creative, motivating ways.
• Resolve with care:
Address team concerns quickly and respectfully.
• Grow careers:
Conduct thoughtful annual reviews that reflect performance and future potential. Business Operations (30%)
• Drive results:
Help manage costs and implement smart solutions to meet operational goals.
• Ensure excellence:
Train your team to meet top standards in food safety, sanitation, and brand quality.
• Lead the kitchen:
Oversee food production and ensure every dish meets expectations.
• Stay organized:
Conduct inventory audits and maintain stock levels within budget.
• Master the paperwork:
Support daily operations with accurate banking, accounting, labor reports, and HR documentation.
• Be the bridge:
Communicate effectively with the home office to resolve any discrepancies. Customer Satisfaction (20%)
• Create memorable moments:
Deliver outstanding service that keeps guests coming back.
• Turn challenges into loyalty:
Resolve customer concerns with empathy and professionalism.
• Be a local Leader:
Promote the brand through community events and word-of-mouth.

Job Requirements and

Essential Functions:

• High School Diploma or GED, College degree or…