Ferris Wheel Associate

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry—driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America, offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. Mentorship and professional development training are a focus throughout your entire career.

• Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA
• Professionally process completed applications, finish the check-out process and be knowledgeable to answer questions and potential issues relating to the Scheels VISA
• Complete daily audit sheets, track store performance and help maintain compliance with First National Bank, VISA and Scheels regulations and standards
• Stock VISA materials daily throughout the store
• Operate the control console to start and stop the attraction and be fully knowledgeable of all control, loading, balancing, safety and emergency operating procedures
• Maintain full attention on attraction operation at all times when it is moving
• Inform customers to fasten belt, bar, or other safety devices
• Confirm customers meet height and other admission requirements
• Ensure safety at all times
• Direct customers on how to enter and exit the attraction; operators may help people get on and off rides
• Monitor the condition of the equipment and the operation of all moving parts to ensure the ride is operating properly and safely
• Keep the area clean and free from debris and spilled liquids
• Collect payment method from patrons
• Maintain the orderly appearance of personal work space and surrounding areas
• During down times, assist with misc. projects including hanging, folding, size sticker placement and pricing product
• Provide excellent customer service and communication
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups
• Be professional in appearance and attitude, contribute to a positive team atmosphere and follow Scheels’ policies and procedures
• Must be at least 18 years of age
• Assist with all other duties as assigned
• Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays

• Customer Service:
  Genuinely and consistently treat co-workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you”

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in the role with the ability to apply knowledge and experience with impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

• Meets Scheels dress and grooming expectations in support of a professional, clean and welcoming environment for customers, co-workers and business partners

• Demonstrate pride and ownership of work while meeting expected deadlines

The ideal candidate will have a high school education; or up to three months related experience or training; or equivalent combination of education and experience

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – exerting 20 to 50 pounds of force occasionally, and/or 10-25…