Sales, Retail Sales, Retail Associate​/ Customer Service

Overview

SCHEELS offers opportunities for those who love sports, fitness, fashion or the outdoors, with extensive business and product training to turn passion into a rewarding career.

• Greet all customers on the sales floor with courtesy and a smile
• Grow personal sales by hitting minimum goals and following Scheels professional salesmanship standards to provide an above and beyond customer experience
• Promote the Scheels Visa card and clearly explain all benefits
• Engage in conversation with customers and assist them in making buying decisions
• Demonstrate a passion for products in our store
• Attend all Scheels product training and all store meetings
• Maintain a professional appearance on the sales floor
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence and effectively present information in one-on-one and small group situations to customers and other employees
• Demonstrates strong communication, organization, attention to detail and problem-solving skills
• Must be willing to help with freight/stocking when needed
• Ability to demonstrate product usage within their shop and retrieve product from heights of greater than 6 ft

• Customer Service:
  Genuinely and consistently treat co-workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you”

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

• Meets Scheels dress and grooming expectations in support of a professional, clean and welcoming environment for customers, co-workers and business partners

• Demonstrate pride and ownership of their work while meeting expected deadlines

The ideal candidate will have a high school diploma or general education degree (GED) and/or 1-3 months of sales experience.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates.

Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Compensation for this position is a combination of hourly plus commission averaging $19-22 per hour. Must be flexible to work assigned schedule between 5 p.m. and 9 p.m. Monday through Friday (daytime hours may be available). 8:30 a.m. to 9:30 p.m. Saturday and 10 a.m. to 6 p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Average hours per week is 20 hours and typically includes one to two shifts during the week and every other weekend rotation.

• Employee Stock Ownership Plan
• Associate Discount
• 401(k)/Roth 401(k)
• Uniforms
• Paid Sick Time
• Volunteer Incentive

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.