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Store Counter Sales

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: USA GPC Genuine Parts Company
Full Time position
Listed on 2026-06-22
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service, Stocking
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Join our NAPA family as a Counter Sales Associate, the face of the retail store. This role is perfect for anyone looking to spend a career as a Parts Specialist, work full or part‑time, or explore other career paths within NAPA.

Responsibilities
  • Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
  • Use your parts knowledge to assist other NAPA team members and answer questions for customers.
  • Provide outstanding customer care and interactions with everyone who comes into the NAPA store.
  • Bring retail customers into the store and engage to provide a positive consumer experience.
  • Use technology, including computer, cash register, telephone, and paper catalog system.
  • Maintain a customer‑focused, high‑energy environment in the fast‑paced store.
Qualifications
  • Valid driver’s license.
  • Previous experience in a parts store or automotive industry, or a willingness to learn all things auto parts.
  • High school diploma or GED; technical or trade school courses or degree are a plus.
  • Excellent verbal and written communication skills.
  • Love for fast‑paced retail environments.
  • Great listening skills and empathy for customers.
  • Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a bonus.
  • Experience in a parts store, auction, retail store, auto body/collision.
  • Knowledge of cataloging and/or inventory management systems.
  • ASE certifications are a plus.
Compensation & Benefits

The position offers hourly pay starting at $16 with progression opportunities. Additional benefits include competitive pay, outstanding health benefits, 401(k), and a stable company culture.

  • Health Insurance:
    Comprehensive medical, dental, and vision plans.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off:
    Vacation, personal days, holidays, sick days, and paternal leave.
  • Additional Perks:
    Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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