Retail Associate Job Springfield area,Illinois USA,Retail

Job Title:

Retail Associate

Location:

Springfield Dirksen Store - Springfield, IL 62702

Position Type:
Full Time

Education Level: None

Salary: $15.00 - $15.00 Hourly

Travel Percentage:
None

Job Shift: Any

Job Category:
Retail

Our Mission

Providing people with the skills and resources to become self-sufficient through the power of work.

Diversity Statement

LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

Job Summary

Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to work with integrity and a positive attitude at all times. Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor’s door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor.

They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands.

Essential

Job Duties

Provide excellent service to customers and donors

Performs all register transactions accurately

Maintain cash register stock level according to standards

Follow general housekeeping standards

Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing

Understand and achieve quotas to meet sales goals

Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems

Merchandise sales floor when needed

Recovering to maintain sales floor product levels and to keep the store cleaned and organized

Perform janitorial and housekeeping duties as needed

Maintain sales floor stock level,

Ensure product is properly merchandised (Sized) and categorized

Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems

Perform recovery to maintain sales floor product levels and to keep the store, cleaned and organized

Check, accept, unload and process donations from the customer

Accurately maintain daily donation records

Sort and process donations according to the current LLGI Standard Operating Procedures (SOP)

Unload and load trailers and straight trucks according to standards

Perform opening and closing donation door procedures

Prepare required donation records and reports

Unload, inspect, and sort donated goods following the current LLGI SOP

Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area

Transport stock to and from workstations

Effectively manage time to ensure that work is completed efficiently and in accordance with production standards

Assume responsibility and accountability for the completion of job duties to meet production goals

Contribute to team success by involving others in work processes, decisions and actions

Transport stock to and from workstations, donor doors, and staging areas

Assist processors in swapping full equipment with empty ones to expedite operations

Help price furniture and keep them going from door directly to sales floor

Assist in cutting cardboard and filling the cardboard gaylords

Competencies

Adaptability
Managing Conflict
Stress Tolerance
Communication
Tenacity
Urgency

Qualifications – Education, Experience, and Credentials

Basic math skills
Understands and follows LLGI policies and procedures.
Requires the ability to be consistently at work and on time on scheduled work days.
Embraces the mission, vision, and values of LLGI.

Knowledge, Skills, and Abilities

Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality
Demonstrates professionalism, integrity and ethical behavior
Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters
Conveys information clearly through verbal communication
Wo…