Retail Sales Specialist - Verizon

Overview

As a Retail Sales Specialist representing Verizon at our Best Buy store, you’ll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. This role emphasizes people skills and a passion for technology to create memorable customer experiences. Ongoing training and self-guided learning are provided to showcase the latest Verizon products and services.

In addition to your hourly base pay, you’ll receive performance bonuses for processing qualifying activated devices. You can earn up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices (e.g., tablets, watches).

• Use skills learned from training to engage with customers, provide complete solutions, and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace a learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization

• Must be at least 18 years old
• Ability to work successfully as part of a team

• 3 months of experience working in customer service, sales or related fields

Best Buy offers a range of benefits to support your well-being and provide assistance as needed, especially at key moments in your life.

• $30 qualified new line activation bonus
• $10 qualified upgrade and tablet activation bonus
• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility, with the LOA length depending on location, status, and regulations. Paid time off is offered to full-time and part-time employees based on location and status. Some roles are eligible for incentive pay plans; refer to the Incentive Programs Summary for details. For information about benefits, LOA, and paid time off, refer to the Benefits Guide.

As part of the Best Buy team, you’ll help fulfill our purpose to enrich lives through technology by personalizing tech solutions for every stage of life — in stores, online, and in customers’ homes. Our culture focuses on supporting and valuing our employees, and we strive to be a great place to work where you can bring your full, authentic self to work.

Tomorrow works here.™

Best Buy is an equal opportunity employer.