Enterprise Account Executive

Responsibilities

• Conduct outside sales to enterprise‑level commercial customers, including large business customers for internet & telephone services.
• Proactively identify new sales opportunities, define customer needs, prepare proposals, and close deals.
• Perform proactive outside sales activities such as cold‑calling, door‑knocking, needs assessment, application development, proposal presentation, order negotiation, and post‑sales service requirements.
• Negotiate contracts with telecommunications decision‑makers to achieve revenue growth and retention.
• Manage installation projects with various teams to ensure on‑time delivery, successful turn‑up and customer satisfaction.
• Respond to customer requests for information, support, assistance, joint proposals, pricing, etc.
• Respond to demand sales requests and support others within the sales/service team to achieve customer satisfaction.
• Perform other duties as assigned.

• Minimum 5 years’ experience selling B2B in a technology environment.
• Demonstrated success in telecommunications and internet sales to end‑user customers, including strategic and large business customers and government accounts using relationship management and systems selling concepts.
• Exceptional presentation, negotiation and closing skills.
• Ability to build a base of business and to sell to C‑level executives within an organization.
• Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
• Technical skills related to network and transmission design and local access services.
• Product knowledge of switched and dedicated services, as well as associated end‑user and carrier applications.
• Operational understanding of telecommunications ordering, provisioning, and billing processes.
• Working knowledge of general marketing principle tools and processes.
• Decision‑making skills and the ability to maintain customer retention.
• Strong interpersonal skills.
• Entrepreneurial mindset and the ability to operate in a highly dynamic environment.
• Strong communication skills via telephone, correspondence, and in person.
• Problem‑solving ability and the capacity to see the big picture.
• Basic computer, typing and mathematics skills.
• Ability to operate standard office equipment (personal computer, telephone, printer, copier, fax machine, calculator).
• Ability to stay focused and remain composed during peak periods and challenging situations.
• Valid driver’s license with a clean driving record.

• 401(k) retirement plan with employer match.
• Insurance options including medical, dental, vision, life, and STD.
• Paid Time Off/Vacation: starting at 80 hours per year, increases with tenure.
• Floating Holiday: 40 hours per year.
• Paid Holidays: 7 days per year.
• Paid Sick Leave: varies by state/local laws.
• Tuition reimbursement program.
• Employee discount program.

• Base salary range in IL: $85,000 annually.
• Targeted commission at full attainment: $32,400 annually.
• Potential for significant upside above targeted earnings for high performers.

Astound is a proud equal‑opportunity employer. We are committed to creating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here.