Sales Clerk

Job Description

Job Title: Sales Clerk

Location: Union

Position Overview: The sales clerk is responsible for providing administrative support to the sales department to include answering incoming calls and providing appropriate disposition of calls. Input quotes and orders into sales systems and relay pertinent order information to customers. Work within the sales department in handling purchase orders and providing service to customers. Basic data entry activities and filing as needed.

Will provide other general office administrative duties.

• Develop meaningful relationships with customers to encourage trust and loyalty
• Receive requests for quotation, purchase orders, change orders, adjustments and cancellations from sales team
• Use various sales platforms to retrieve customer’s information, stock status information, and make changes to customers purchase orders
• Maintain filing
• Communicate clearly, concisely, and persuasively regarding company products to customers
• Understand and demonstrate the product or service to the customer
• Interact with potential and existing customers through emails, telephone calls, and live website chats
• Complete the daily call log detailing job bids, quotes, and customer follow-ups
• Obtain all required approvals
• Maintain a clean and organized work area
• Complete all assigned training, including monthly health and safety sessions
• Other duties as assigned

• Learn and master CWI products and operational procedures
• Respond to customer’s inquiries and quotations in a timely manner
• Skilled in using Microsoft Word and Excel
• Business development skills and a passion for sales
• Ability to work in a fast-paced environment and meet sales targets
• Work in various temperature environments
• Work in a dusty environment
• System (MRP) orientation
• Checks Parts catalogs for proper part information and identification
• Contact vendors to obtain price bids
• Replenish stock as needed when shipments arrive
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost
• Read SDS’s to be familiar with chemicals used
• Follow all PPE
• Work closely with other departments
• Attend scheduled meetings

• High school or GED
• 1‑2 years of inside sales / data entry experience
• Excellent communication and interpersonal skills
• Ability to communicate – verbal and written
• Ability to perform basic math functions with accuracy
• Ability to work independently with minimal supervision
• Worked with Quality systems
• Ideally some manufacturing/production employment work history
• Purchasing/Buying experience is highly preferred
• Excellent attention to detail
• MS Access is a +
• Interpersonal skills using tact, patience and courtesy
• Must be able to:
• Extended periods of sitting and using office equipment and computers; may also need to lift supplies and materials from time to time
• Carry, pull, lift, and push up to 25 pounds of dead weight
• Capability of lifting 10‑pound objects overhead
• Sit, stand, kneel

• Health insurance
• Vision Insurance
• Life insurance
• 401(k)
• 401(k) matching
• Paid time off
• Employee assistance program
• Referral program

Shift: 8‑hour shift

Work Location: In person, Company does not provide relocation assistance

Central Wire Group of Companies is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate

based on race, religion, color, national origin, sex, sexual orientation, age,

veteran status, disability status, or any other applicable characteristics

protected by law.

Central Wire Group of Companies is a Drug‑free workplace and pre‑employment drug tests and background checks are required.