Director, Customer Partner - Government

ONSITE AT CLIENT REQUIRED IN SPRINGFIELD, IL

Customer Partner Responsibilities:

• Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships
• Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
• Deliver on budget, owning revenue, profit/loss, and growth objectives
• Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increase utilization and billability of resources assigned to their account
• Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals
• Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value
• Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity
• Invest in the development of the people on the account and across
• Kyndryl to develop the next generation of talent
• Act as a steward of the Kyndryl culture

Who You Are

You’re good at what you do and possess the required experience to prove it. You have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills & Experience

• 10+ years of experience managing sales process end-to-end
• 5+ years of experience running account P&L $10M+
• Must have experience on government accounts
• Deep knowledge of business and technology trends and government industry best practices
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers
• May be required to travel up to 25%

Bonus Skills & Education

• Bachelor's degree or Master’s degree
• Sales experience in technical solutions

The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.

Note:

If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.#J-18808-Ljbffr