Named Account Executive, Education

Applications accepted until 07/31/2026.

• Cultivate and maintain enduring relationships with Higher Education clients
• Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations
• Provide regular progress updates to management regarding client accounts
• Monitor and report on key performance metrics, including client retention and revenue growth
• Maintain a high level of client satisfaction by consistently exceeding expectations
• Work collaboratively with internal teams to devise solutions for complex challenges
• Address and resolve client issues in a timely and efficient manner
• Keep clients informed about new product features, updates, and enhancements relevant to their needs
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services
• Collaborate closely with clients to formulate customized account strategies
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
• Stay informed about industry trends, government regulations, and competitive offerings
• Develop an in‑depth understanding of Salesforce products and solutions
• Conduct regular meetings and check‑ins to assess client satisfaction and identify areas for improvement
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly

• 7–10+ years of quota‑carrying software or technology sales and account management experience, ideally with Higher Education customers
• Ability to work well in a matrixed environment with various partners (client directors, solution engineers, executives, etc.)
• Highly driven individual with a focus on execution, strong sense of urgency, and belief in the mission
• Business curiosity combined with technical ability to address customer data challenges and earn trust
• Solution‑selling mentality: develop a plan and solution, articulate value, and navigate complexity to drive revenue
• Degree or equivalent relevant experience; evaluation will consider core competencies such as extracurricular leadership, military experience, volunteer role

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