Customer Service Specialist

Summary

Assist customers in making the correct flooring selection for their home based on quality and type of flooring and color.

Figure and estimate the project to insure everything goes smooth during installation.

Follow up with customer before during and after the project is completed.

Here at Flooring America we pride ourselves in outstanding customer service and take the extra time needed to insure we have happy and repeat customer.

If you have an eye for design and enjoy helping customers beautify their home, then please apply!

• Maintain a clean and neat showroom
• Provide outstanding customer service
• Handle the project from start to finish
• Learn how to figure and estimate projects.
• Keep up-to-date on the wide selection of floors we offer along with the benefits and warranties provided by each

• Sales Experience and Customer service Background a plus, but will train the right person
• Desire to want to service customers and help them with all there flooring needs
• Must be self motivated
• Personally well-organized and very detailed
• Valid Driver's License and reliable transportation for In-Home visits

Please supply:

• An up-to-date resume and brief cover letter outlining your experience for the position
• Salary history and/or requirements

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.

Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process, and in certain instances may be asked to take an online assessment.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Flooring America is an Equal Opportunity Employer