Sales & Community Outreach Coordinator

Position:Sales & Community Outreach Coordinator

Location: Springfield, IL

Job :314

# of Openings:1

Sales & Community Outreach Coordinator

Job Title:

Community Outreach Coordinator

Job Status :
Full-time

Schedule :
Evenings and weekends required for community events and client meetings

Minimum Age Requirement : 18 years

About Malibu Jack's

At Malibu Jack's, the moment a family walks through our doors, something special begins. We create a Safe, Clean, and Fun environment where guests of all ages can enjoy the best in modern indoor entertainment, celebrate milestones, and make memories together.

Working at Malibu Jack's is more than a job — it is an opportunity to grow, lead, and make a real difference in the lives of the families and communities we serve. We believe the guest experience is only as extraordinary as the people behind it, and we are committed to building a workplace where positivity, professionalism, and genuine care are the standard — not the exception!

Position Summary

The Community Outreach Coordinator is responsible for promoting Malibu Jack's in the local community, building relationships with schools, businesses, organizations, and community partners, and generating new opportunities for group events, birthday parties, field trips, fundraisers, corporate outings, and other revenue-driving experiences. This role reports directly to the Regional Outreach Manager and supports the park management organization by partnering closely with the Groups & Party Coordinator, General Manager, Marketing, and corporate sales/outreach support teams.

The Community Outreach Coordinator represents Malibu Jack's outside the four walls of the park, helping turn community relationships into booked events, repeat visits, and positive brand awareness. Consistent use of Asana, approved lead tracking tools, company communication systems, and current promotional materials is considered an essential part of this role.

What You’ll Do

Community-Focused Sales & Business Development

• Proactively reach out to local schools, businesses, churches, and community organizations to promote Malibu Jack’s as the go-to destination for group events
• Conduct in-person visits, presentations, and facility tours to showcase group event options and party packages
• Generate, manage, and follow up on new leads to book corporate events, fundraisers, field trips, and other group outings
• Maintain organized tracking of all leads, communications, and opportunities to ensure a seamless sales process

Relationship Building & Community Engagement

Build and nurture positive, long-term relationships with community leaders, educators, and business contacts

Represent Malibu Jack’s at local networking events, festivals, expos, and community programs

Support sponsor ships and partnerships that increase brand awareness and drive repeat business

Assist with selected promotional initiatives and community events as needed

Share insights and ideas to help expand community outreach and grow group sales

Work collaboratively with park teams to ensure outstanding guest experiences during events

Qualifications & Skills

Must be at least 18 years of age.

High school diploma or GED required; equivalent combination of relevant education and experience may be considered.

Previous experience in community outreach, outside sales, event coordination, customer service, hospitality, entertainment, family entertainment, or local business development preferred.

Proven ability to generate leads, build relationships, follow up consistently, and support revenue-driving opportunities.

Strong verbal and written communication skills with the ability to represent Malibu Jack's warmly and professionally in the community.

Highly organized with strong attention to detail and the ability to manage multiple contacts, leads, events, deadlines, and follow-up needs at the same time.

Strong customer service focus with a genuine passion for creating exceptional experiences for families, schools, businesses, and community groups.

Self-starter with a results-driven mindset who takes initiative in the field and follows through without needing to be reminded.

Comfortable using Asana, Google Workspace, spreadsheets,…