Security Officer

Overview

Are you passionate about protecting others and maintaining a safe environment? Memorial Health is hiring Security Officers to help ensure the safety and well-being of our patients, visitors, employees, and physicians. This is more than just a security role—it’s an opportunity to make a real difference in your community every day.

USD $17.14/Hr. – USD $26.56/Hr.

• Education:
  • High School Diploma, or the equivalency, is required.
• Licensure/Certification/Registry:
  • Basic Life Support (BLS) Certification within 30 days of job placement is required.
  • Must possess a valid Illinois driver’s license and must be deemed an acceptable driver in accordance with the MH Fleet Safety Policy. A five‑year MVR will be required. Must be able to operate an automatic shift vehicle.
• Experience:
  • Minimum 1 year experience in security, military or law enforcement is strongly preferred.
• Other
  
  Knowledge, Skills and Abilities:
  
  
  • Effective communication, both verbally and in writing, with a diverse range of people, including the proper handling of emotional situations and needs.
  • Customer service and active listening techniques.
  • De‑escalation techniques.
  • Maintaining a high level of confidentiality.
  • Assessing and evaluating situations quickly and effectively.
  • Physical capability to perform sustained foot patrols, prolonged standing, sustained sitting, lifting patients, and restraining patients or prisoners as necessary.
  • Proficiency with computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook).

• Patrol buildings and grounds, including fixed posts, walking patrols, or mobile patrols using a company vehicle to travel around and between Memorial locations.
• Provide a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercede in disputes between individuals by using verbal de‑escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manage combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participate in property control procedures (accepting, recording, storing, returning, or releasing) for patient valuables, accounting details, and morgue details.
• Respond to emergency situations, emergency codes and alarms.
• Detain unauthorized individuals as defined by policy or state law, and release them to the proper authorities.
• Assist air medical teams and transport air‑lifted patients between helipad and hospital.
• Control parking and traffic flow and enforce parking regulations.
• Provide visitor and employee escorts as appropriate.
  
  Report any conditions that might constitute a security or safety hazard.
• Provide access control to restricted spaces by locking and unlocking doors.
• Investigate and report on any suspicious activity or persons.
• Obtain written or oral statements related to incidents on MH property.
• Prepare incident reports.
• Assist local law enforcement agencies during investigations or emergencies.