Field Implementation Technician

Skydio Field Implementation Technician

F3 Technologies, Inc. is hiring a Skydio Field Implementation Technician to install and maintain drone dock systems.

We are a leading field service technology company specializing in payment technology installations and support. We serve partners across the nation, delivering exceptional service through our dedicated team of professionals. Guided by The F3 Standard, we Focus on People, Foster Belonging, and move Forward Together.

Why F3 is a great place to work!

Growth opportunities

Work-life balance

Training, Support and Guidance Responsive leadership

Responsibilities

Install, maintain, repair and connect drone dock systems at customer sites in person (both hardware and software)
Troubleshoot technical issues and provide timely and effective solutions

High level customer engagement

Maintain accurate records of work performed and parts used; this includes but is not limited to accuracy of mandatory documentation

Communicate with customers and team members in a professional and courteous manner

Adhere to safety standards and protocols at all times

Additional responsibilities, as assigned

Qualifications (Required)
High School Diploma or equivalent

Able to work on weekends, hybrid (remote and onsite), work early mornings, late evenings or nights, overnight shifts

Must be 21+ years of ageAble to travel frequently, including by plane, automobile, train, boat/ ferry, rideshare and other possible forms of travel

Valid driver's license, reliable personal transportation as well as car insurance that are maintained on a regular basis (car insurance and license need to be updated by expiration dates, car maintenance to ensure the ability to drive on site)
Must live within 50 miles of the applied market's metropolitan area

Some roles require fluency in more than one language; this will be communicated and confirmed during the hiring process

Able to multitask

Obtain Part 107 certification within 90 days of employment

Continued education, as required, this may include training, educational resources made mandatory by partnerships, etc Qualifications (Preferred)
Minimum 1 year of IT experience

Able to navigate and utilize Google Workspace applications and platfor

Strong technical skills and knowledge of networks

Able to read and interpret technical manuals and schematics

Excellent problem-solving and troubleshooting skills

Strong communication and interpersonal skills

Able to work independently and as part of a team

Physical Requirements Able to lift and carry up to 75 pounds

Able to climb ladders and work at heights up to 25 feet

Able to work in confined spaces

Must be able to be on your feet up to 16 hours at a time

Able to bend, stoop, squat, reach, as well as various other motions in order to reach high or low places

Reliable internet access and a dedicated workspace are required

Able to travel frequently, including by plane, automobile, train, boat/ ferry, rideshare and other possible forms of travel

Able to sit or stand for extended periods while working at a computer

Undeterred by the realities of working on rooftop environments (this can include but is not limited to: varying versions of heat, varying versions of cold, small spaces, large spaces, multiple levels or floors, etc)
Comfortable working around heavy machinery

Pay & Benefits $21+/hr (DOE) + overtime

Unlimited PTOHealth, dental, vision, and life insurance (after 90 days)401(k) with employer match

Paid holidays & parental leave

Company phone, laptop + tools provided

Full-time | On the road
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